Administrative Assistant - Operations

Vitra Health • Boston, MA • 2h ago

Vitra Health?is hiring, and we believe that our team is the key to our success. That is why we are looking for an Administrative Assistant to join our team. If you're a passionate, caring, motivated professional who is looking to make a difference in your community, we encourage you to apply today!

VITRA Health understands that most caregivers face tremendous financial and emotional challenges, often without compensation or support for their selfless efforts. That's why, at VITRA, we provide comprehensive assistance to caregivers with financial support, a customized care plan, community resources, and caring teams of nurses and case managers.

The Administrative Assistant role, an in-office position at our Boston location, supports the efficient operation of the Operations departmental and office functions, ensuring accuracy, organization, and timely communication. The role requires strong organizational skills, attention to detail, and a commitment to excellent customer service.

Essential Functions:

Respond promptly and professionally to client and internal inquiries.

Research and resolve issues using available tools and resources and make recommendations on improvements.

Collaborate across departments to drive resolutions and process improvements.

Manage office preparations, maintain executive calendars, and coordinate travel arrangements.

Support project coordination, data entry, and oversee document management.

Assist with project planning, scheduling, and logistics.

Maintain project trackers and facilitate stakeholder communication.

Manage, develop, and update departmental procedures and documentation.

Provide general administrative and operational support as needed.

Serve as a liaison between internal teams, vendors, and external partners.

Participates with client satisfaction initiatives including client outreach.

Coordinate communication between administrative and clinical teams to ensure efficient workflow.

Extract data from electronic health records for analysis.

Mentor and provide support to new administrative staff.

Supports review of work plans with data collection for analysis.

Foster culture of customer service and commitment to quality care.?

Serve as a brand ambassador for Vitra reflecting our vision, mission, and values.?

Show genuine interest and compassion for the communities we serve.?

Other duties as assigned.?

Education, Experience and Licensure Requirements:

College Degree preferred, High school diploma or GED required.

Minimum of 3-5 years of administrative experience required.

Strong organizational, multitasking, and problem-solving skills.

Excellent written and verbal communication abilities.

Experience with administrative coordination preferred.

Comfortable working independently and managing shifting priorities.

Proficiency in computer literacy.

Professional, customer-focused, and collaborative mindset.

Resilient.

Physical and Environmental Demands:

Works in a clean, well-lit environment with fluctuating temperatures in close proximity to others.

Requires substantial periods of repetitive work utilizing a computer, monitor, keyboard, and mouse.

Requires lifting and carrying equipment and supplies weighing up to 35 pounds; requires pushing and pulling equipment and supplies weighing up to 35 pounds; requires walking and standing; requires frequent sitting more than 75% of the workday; requires the ability to navigate stairs; requires visual acuity and manual dexterity to operate equipment.

Perks and Benefits:

Health Insurance with a 75% employer contribution.

Dental and Vision Benefits.

Supplemental Benefits including Life, Accident, Critical Illness and Disability Insurance.

401K with a company match.

Generous Paid-Time-Off.

Competitive pay rates.

Supportive team structure and company culture with a focus on work/life balance.

Wellness Benefits.

Tuition Reimbursement.?

Vitra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.?

Apply Now!

LP

Go to Apply

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