Now Brewing - manager, program management - Construction & Facilities, Platforms & Insights! #tobeapartner
From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.
The manager, program management leads a team and owns and drives the vision, multi-year product portfolio strategy, continued development, and support for the applications used to build and maintain stores. Critical to the success of this role is the ability to work backwards from the customer and champion their success - own the customer relationship, articulate a compelling product narrative with a prioritized set of product requirements and measurable success metrics, and drive alignment for delivery with cross-functional stakeholders.
This is the perfect role for a leader who has experience driving change and developing new ways of working from strategic transformation, technology strategy, product management, and complex, cross-functional initiatives.
As a manager, program management , you will...
Lead and influence with vision: direct the team and cross-functional partners, articulate it in a simple and compelling narrative, define the product roadmap with requirements, and drive alignment with cross-functional stakeholders.
Be customer driven: work backwards from the customer, understand their problems and user journeys, and actively champion their success.
Prioritize for impact: understand what success looks like, define it, measure it, and deliver on it. Adapt with strategic priorities, company business goals, and desired outcomes.
Simplify and innovate: reduce complexity of the solutions and systems supporting our customers while pushing for innovation through experimentation of new data sets and capabilities.
Launch and iterate: launch solutions and learn, then do it again -- iteratively deliver value by working through the entire product development lifecycle.
Collaborate and communicate: bring cross-functional teams (business SMEs, software engineers, data scientists, architects, designers, vendors, etc.) along with you on the journey through collaboration and clear communication.
We'd love to hear from with:
Minimum of 8 years of experience with the application of industry-based project management methodologies and tools
Minimum of 8 years of experience managing complex large-scale business projects
Minimum of 8 years of experience building and mentoring teams
Minimum of 6 years of experience mentoring other project managers in program and project management
Minimum of 8 years of general business experience in large, matrixed organizations
Master/MBA preferred
Detail and results-oriented, able to analyze data to justify product decisions and apply key learnings
Ability to influence others without authority to get things done in a timely fashion
Progressive experience in product management, design-thinking, management consulting, and/or corporate strategy leading transformation programs and projects
Passion for strategy development, workforce innovation, and future vision development
Industry experience in a technology environment with a record of successfully delivering complex products
Willing to work out of our corporate office in Seattle, WA four days per week
Hands-on experience in developing roadmaps, business cases, priorities, features, story outlines, user stories, product backlogs, and coordinating/prioritizing conflicting requirements in a fast-paced, changing environment with variety of stakeholders
As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.
*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.
The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.
We believe we do our best work when we're together, which is why we're onsite four days a week.
Join us and inspire with every cup. Apply today!
Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com or 1(888) 611-2258.
