Back to Jobs search

Hotel Night Auditor

Kinseth Hospitality Companies • Iowa City, IA • 1d ago

What we offer:

Health, Dental, Vision and other benefits available after 60 days

DailyPay

401k

Paid Training

Paid PTO

Referral program

Discounts at all Kinseth Hotel Corporation hotels and restaurants

SUMMARY

Provides hotel customer service to guests of hotel by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Greets, registers, suggestively sells hotel rooms, issues room keys, assigns rooms to guests and sets wake up calls in a efficient, warm and friendly manner.

Acts as hotel manager on duty and follows the prescribed MOD procedures on communication, emergency procedures and guest satisfaction.

Enters daily changes and balances accounts such as guest, house, guest tray, city ledger and advance deposits. Resets system for the next business day.

Ensures that the night audit procedures are completed on a daily basis and the information entered and posted are accurate, balanced and timely.

Enters information and prints night audit reports in an accurate and timely manner per night audit guidelines.

Ensures guest safety by following established security procedures including fire/tornado procedures, key security and guest privacy.

Date stamps, sorts, and racks incoming mail, faxes and messages.

Records and communicates guest special requests and problems to appropriate department and ensures they are addressed in a timely and acceptable manner.

Answers inquiries pertaining to hotel services; registration of guests; and local attractions and provides travel directions.

Accurately checks out guests and communicates departures with housekeeping staff.

Accurately computes bill, collects payment, makes change for guests and makes deposits according to KHC cash handling procedures.

Makes, confirms and cancels reservations via telephone, computer and in writing.

Answers and routes internal and external phone calls in an articulate, friendly manner using prescribed procedures.

Posts charges such as hotel room, food, liquor, or telephone to ledger.

Deposits guests' valuables in hotel safe or safe deposit box.

Maintains the shift-to-shift log accurately to ensure proper communication between shifts is maintained.

Maintains the cleanliness and organization of the hotel lobby and front desk area.

Washes, folds and properly stores laundry (depending on business unit).

KHC POLICIES: Responsible for following all KHC policies and procedures as set forth in the KHC handbook, KHC Front Desk Procedure Manual and property specific guidelines/standards. These policies include dress code, safety and performance standards. Employees must also maintain a professional image and report to work as scheduled.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries.

While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. The employee is required to work alone and stay awake and alert all night.

Similar Jobs

Retail Department Manager

Michaels • Cedar Rapids, IA • 1d ago

Retail & Hospitality

Store - Cedar Rapids-South, IA Lead and support inventory management and merchandising standards and maintenance. Plan for and provide a well merchandised and in-stock store for the customer to shop. Help customers shop...

1d ago

Go to Apply

Housekeeping Aid - Environmental Services Technician

Veterans Affairs, Veterans Health Administration • Iowa City, IA • 2d ago

Retail & Hospitality

Summary Click the "Learn more about this agency" link below to discover the perks and benefits of a Housekeeping career! Responsibilities The housekeeping aids who maintain VA facilities for Veterans and their families a...

2d ago

Go to Apply

Hotel Guest Service Rep

Kinseth Hospitality Companies • Iowa City, IA • 4d ago

Retail & Hospitality

What we offer: Health, Dental, Vision and other benefits available after 60 days DailyPay 401k Paid Training Paid PTO Referral program Discounts at all Kinseth Hotel Corporation hotels and restaurants SUMMARY Provides cu...

4d ago

Go to Apply

Restaurant Line Cook (Part -Time) - DoubleTree by Hilton Cedar Rapids Convention Complex

Hilton • Cedar Rapids, IA • 4d ago

Retail & Hospitality

Job Description - Line Cook - DoubleTree Cedar Rapids Are you looking to continue growing your career? DoubleTree Cedar Rapids is connected to the Alliant Energy PowerHouse , home to Cedar Rapids conventions and premier...

4d ago

Go to Apply

Retail Stocking Associate

Harbor Freight Tools • Iowa City, IA • 5d ago

Retail & Hospitality

170929BRPosting Title:Retail Stocking AssociateJob Description: A Retail Stocking Associate (part-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your...

5d ago

Go to Apply

Assistant Project Manager - Data Center - PM Standardization

Cupertino Electric • Cedar Rapids, IA • 5d ago

Retail & Hospitality

5d ago

Go to Apply

(USA) Prepared Food Lead

Walmart • Cedar Rapids, IA • 6d ago

Retail & Hospitality

Position Summary... As a Prepared Foods and Café Department Lead you will drive sales in your area and supervise your team of hourly associates who create and serve meals to our members - giving them more of what they lo...

6d ago

Go to Apply

Facilities Maintenance Technician

Aerotek • Iowa City, IA • 1w ago

Retail & Hospitality

??? Now Hiring: Facilities Maintenance Technician | Iowa City, IA Join a hands-on team keeping properties running smoothly! ?? Pay: Competitive ?? Location: Iowa City, IA ?? Perks: Company vehicle + gas card (take-home w...

1w ago

Go to Apply

Facility Housekeeper

U-Haul • Iowa City, IA • 1w ago

Retail & Hospitality

Location: 1600 Hwy 1 W, Iowa City, Iowa 52240 United States of America START TODAY, GET PAID TODAY! New hires eligible for BONUS! Are you organized and proactive? Do you have an eye for detail? Facility Housekeepers set...

1w ago

Go to Apply

Warehouse Team Leader

Ryder System • Cedar Rapids, IA • 1w ago

Retail & Hospitality

Position Description Ryder is immediately hiring a Permanent Full Time Team Leader in Cedar Rapids, IA Warehouse Positions Pay Weekly Hourly Pay $47.75 per hour Apply Here with Ryder Today Click here to see and hear it f...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.