Area Manager II, BFL2

Amazon • Shafter, CA • 1d ago

Description

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business' current openings.

Key job responsibilities

Support, mentor, and motivate your hourly workforce

Manage safety, quality, productivity, and customer delivery promises

Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives

Lift up to 49 pounds and frequently push, pull, squat, bend, and reach

Stand/walk for up to 12 hours during shifts

Work in an environment where the noise level varies and can be loud

Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)

Continuously climb and descend stairs (applies to sites with stairs)

*Lead and supervise a team of Process Assistants and NES Learning Ambassadors (2-5 front-line non-exempt leaders and 1-2 Learning Ambassadors depending on location) and associates for bilingual approved cohorts in outbound or inbound operations

*Carry out supervisory responsibilities in accordance with the organization's policies and procedures. At times this may require the need to support in both English and/or Spanish, depending on the associate population need.

Basic Qualifications

2+ years of employee and performance management experience

Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience

Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Able to communicate fluently in both English & Spanish

Preferred Qualifications

1+ years of performance metrics, process improvement or lean techniques experience

2+ years of people management leading teams of 20 experience

Experience with process improvement techniques such as Kaizen, Lean Manufacturing or Six Sigma

Bachelor's degree, or Master's degree in supply chain management, operations, engineering, analytics or related field

Excellent customer service, communication, and interpersonal skills

Industry experience in: retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $70,000/year in our lowest geographic market up to $100,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon

Go to Apply

Share this job

Similar Jobs

Customer Service Associate

Walgreens • Bakersfield, CA • 17h ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

17h ago

Go to Apply

Customer Service Specialist

Sodexo • Mc Kittrick, CA • 17h ago

Management & Administrative

Customer Service Specialist Location: Major Oil & Gas Company - 72265031 Workdays/shifts : WEEKDAYS ONLY - Specific Shifts. More details will be provided during the interview process. Employment Type: Full-time Pay R...

17h ago

Go to Apply

Manager II, Process Engineer - Supply Chain

Walmart • Shafter, CA • 21h ago

Management & Administrative

Position Summary... What you'll do... Leads Process Improvement tools and methods for example 5S root cause analysis six sigma time and motion studies to eliminate losses in an area within a Distribution Center according...

21h ago

Go to Apply

Area Manager II, MIT2

Amazon • Shafter, CA • 3d ago

Management & Administrative

Description Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In th...

3d ago

Go to Apply

Logistics Specialist

Aerotek • Bakersfield, CA • 3d ago

Management & Administrative

Job Title: Logistics Specialist Job Description We are seeking a detail-oriented and proactive Logistics Specialist to oversee and maintain accurate inventory levels within our manufacturing facility. This role is key to...

3d ago

Go to Apply

Sap Fin Fi Consultant

CTG • Bakersfield, CA • 2w ago

Management & Administrative

CTG is seeking to fill a SAP FIN FI Consultant position for our client in Bakersfield, CA. Duration: 11 months Duties: Implement and configure SAP FIN FI solutions to meet client business needs. Work directly with custom...

2w ago

Go to Apply

Entry Level Facilities Manager - Mechanical Engineering Grad Preferred

ENFRA • Bakersfield, CA • 2w ago

Management & Administrative

About Us At ENFRA, we blend a rich history with a forward-looking vision. With over 100 years of experience, we are a pillar of stability in the energy infrastructure industry and a leader in innovative energy solutions....

2w ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Bakersfield, CA • 2w ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

2w ago

Go to Apply

Supply Chain Manager

Eaton Corporation • Bakersfield, CA • 3w ago

Management & Administrative

Eaton's IS AER ITD Aerospace Interconnect division is currently seeking a Supply Chain Manager. The expected annual salary range for this role is $125062.47 - $ 195000.00 a year. Please note the salary information shown...

3w ago

Go to Apply

Area Manager II - Military Veterans Encouraged to Apply

Amazon • Bakersfield, CA • 3w ago

Management & Administrative

3w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.