Back to Jobs search

State Eligibility Consultant

State of Indiana • Muncie, IN • 1d ago

Date Posted: Nov 6, 2025

Requisition ID: 467642

Location:

Muncie, IN, US, 47304

Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Family & Social Services Administration :

The Division of Family Resources (DFR) within the Family and Social Services Administration (FSSA) is responsible for establishing eligibility for Medicaid, Supplemental Nutrition Assistance Program and Temporary Assistance for Needy Families benefits. The division also manages the timely and accurate delivery of SNAP and TANF benefits. DFR also provides employment and training services to some SNAP and TANF recipients. The division's overarching focus is the support and preservation of families by emphasizing self-sufficiency and personal responsibility.

Role Overview :

The State Eligibility Consultant meets with clients, explains programs and benefits, and reviews applications for public assistance programs. You will determine amounts, keep records, and gather additional information when needed for continued eligibility.

Salary Statement :

The salary for this position traditionally starts at $37,648.00 but may be commensurate with education or work experience.

A Day in the Life:

The essential functions of this role are as follows:

Review all eligibility recommendations and information provided by contract staff.

Make an eligibility determination for appropriate benefits and waiver programs in compliance with state and federal rules, regulations, and guidelines.

Examine data matches to find inconsistent and unreported data.

Approve claims referred and calculated by the Contractor.

Conduct full eligibility interviews for SNAP, TANF and Medicaid applicants.

Keep current on all changes in rules, regulations, and guidelines regarding the individual benefit programs.

The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

What You'll Need for Success:

Be willing to travel with reasonable accommodation.

Thorough knowledge of public assistance policy, practices, and procedures.

Thorough knowledge of federal, state, and local rules and regulations related to public assistance programs.

Working knowledge of computerized eligibility systems.

Ability to identify problems, evaluate alternatives, and implement effective solutions.

Ability to use tact and empathy in dealing with people from varied backgrounds.

Ability to use discretion in dealing with all clients, and fellow employees' personal information.

Demonstrates effective interview and communication skills.

Ability to be flexible and self-motivated in managing multiple priorities.

Ability to work independently and as part of a team.

Ability to perform basic mathematical calculations.

Able to perform essential functions with or without reasonable accommodation.

Supervisory Responsibilities/Direct Reports:

This role may be utilized in a supervisory capacity based on agency needs.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

Three (3) medical plan options (including RX coverage) as well as vision and dental plans

Wellness Rewards Program: Complete wellness activities to earn gift card rewards

Health savings account, which includes bi-weekly state contribution

Deferred compensation 457(b) account (similar to 401(k) plan) with employer match

Two (2) fully-funded pension plan options

A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:

150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers

Up to 15 hours of paid community service leave

Combined 180 hours of paid vacation, personal, and sick leave time off

12 paid holidays, 14 on election years

Education Reimbursement Program

Group life insurance

Referral Bonus program

Employee assistance program that allows for covered behavioral health visits

Qualified employer for the Public Service Loan Forgiveness Program

Free Parking for most positions

Free LinkedIn Learning access

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.

Current Employee? Click here (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte_company=indianaoff) to apply.

Similar Jobs

BMV Customer Service Representative 2

State of Indiana • Anderson, IN • 7h ago

Management & Administrative

BMV Customer Service Representative 2 Date Posted: Nov 7, 2025 Requisition ID: 467880 Location: Anderson, IN, US, 46013 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest e...

7h ago

Go to Apply

Engineering Manager

Honeywell • Muncie, IN • 2d ago

Management & Administrative

In this role, you will impact the delivery of high-quality products and solutions, foster a culture of innovation, and ensure that Honeywell remains a global technology leader, delivering solutions that improve the quali...

2d ago

Go to Apply

Manager Trainee

Menards, Inc. • Muncie, IN • 4d ago

Management & Administrative

Manager Trainee Job#:401271 Location:MUNCIE, IN Department:Store Opportunities Category:Manager Trainees Salary:Entry Level Apply To This Job Return To List Job Description Make BIG Money at Menards! Extra $3 per hour on...

4d ago

Go to Apply

Family Case Manager Supervisor

State of Indiana • Anderson, IN • 1w ago

Management & Administrative

Family Case Manager Supervisor Date Posted: Oct 31, 2025 Requisition ID: 467524 Location: Anderson, IN, US, 46016 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employe...

1w ago

Go to Apply

BMV Customer Service Representative

State of Indiana • New Castle, IN • 1w ago

Management & Administrative

BMV Customer Service Representative Date Posted: Oct 27, 2025 Requisition ID: 467495 Location: New Castle, IN, US, 47362 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest...

1w ago

Go to Apply

Correctional Intelligence Officer

State of Indiana • Pendleton, IN • 1w ago

Management & Administrative

Correctional Intelligence Officer Date Posted: Oct 27, 2025 Requisition ID: 467064 Location: Pendleton, IN, US, 46046 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest emp...

1w ago

Go to Apply

Part Sales Manager - Part Time

AutoZone, Inc. • Gas City, IN • 1w ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

1w ago

Go to Apply

Work Scheduling Assistant-Assistant Sr.

American Electric Power • Muncie, IN • 2w ago

Management & Administrative

Job Posting End Date 11-02-2025 Please note the job posting will close on the day before the posting end date. Job Summary Assist in the work scheduling process by assigning jobs to line servicer personnel and providing...

2w ago

Go to Apply

Older Youth Case Manager

State of Indiana • Muncie, IN • 2w ago

Management & Administrative

Older Youth Case Manager Date Posted: Oct 23, 2025 Requisition ID: 467212 Location: Muncie, IN, US, 47304 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in th...

2w ago

Go to Apply

Child Services Assistant

State of Indiana • Muncie, IN • 2w ago

Management & Administrative

Child Services Assistant Date Posted: Oct 23, 2025 Requisition ID: 467346 Location: Muncie, IN, US, 47304 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in th...

2w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.