Patient Care Specialist - Surgical Scheduling

OrthoNY • Albany, NY • 4h ago

We are looking for a detail-oriented and highly organized Surgical Scheduler to support our Orthopedic Surgeon - Total Joint Arthroplasty (Hips and Knees). In this role, you'll coordinate surgeries, book pre- and post-op appointments, and serve as the key point of contact between patients and providers.

This position is perfect for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in delivering exceptional patient care.

Pay is based on years of applicable experience

Monday-Friday 8am-4:30pm

General Description:

The Patient Care Specialist acts as a liaison between providers and patients to coordinate tests, procedures, appointments, and book surgeries as well as providing required medical documentation and basic education when communicating with patients.

Essential Duties and Responsibilities:

Perform follow up related to past, present or future office visits of patients for their designated providers;

Schedule surgery to include booking, booking pre/post-op appointments and follow up on clearance and documentation in the patient's medical record;

Complete paperwork (i.e., disability, worker's comp, PT referrals and prior authorizations) as needed;

Receive/mail/fax/scan PT, surgical documents and all correspondence from referring physicians as needed;

Handle all appointment rescheduling for providers as needed;

Respond to incoming task/calls from Call Center/ Front End to override/accommodate emergency appointments as well as all necessary patient calls;

Coordinate providers schedule to include, but not limited to meetings, attorney conferences, cases, appointments and provide communication to provider;

Obtain necessary patient information to include, but not limited to medical necessity, medical records, medical transportation auth, home care orders and evaluations, referrals, PT prescriptions;

Communicate with case managers regarding care as needed;

Other responsibilities as needed/assigned.

Qualifications:

High school diploma required, associate or bachelor's Degree preferred;

3 years of experience working in an office setting, medical setting preferred;

Surgical scheduling experience and/or LPN license and experience a plus;

Proficiency with Microsoft Office required; experience with an EMR a plus;

Exceptional written, verbal and interpersonal communication skills;

Highly organized with strong attention to detail;

Valid driver's license and vehicle for needed travel.

OrthoNY

Go to Apply

Share this job

Similar Jobs

Physical Therapist Outpatient, Per Diem - Sunnyview Rehabilitation

Trinity Health • Schenectady, NY • 1h ago

Hospital & Medical

Employment Type: Part time Shift: Day Shift Description: Physical Therapist Outpatient - Sunnyview Rehabilitation If you are looking for a per diem position in Outpatient Physical Therapy, this could be your opportunity....

1h ago

Go to Apply

MRI Technologist- MSK Nassau ($10,000 sign-on bonus)

Memorial Sloan-Kettering Cancer Center • Nassau, NY • 12h ago

Hospital & Medical

About Us: The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of al...

12h ago

Go to Apply

Medical Assistant

OrthoNY • Albany, NY • 16h ago

Hospital & Medical

OrthoNY is looking for a compassionate and skilled Medical Assistant to join our dedicated team. As a Medical Assistant, you will play a key role in supporting our physicians and ensuring the highest quality of care for...

16h ago

Go to Apply

Adjuncts- Nursing Lecturer (Latham, NY)

Utica University • Latham, NY • 21h ago

Hospital & Medical

Position Information Job Title Adjuncts- Nursing Lecturer (Latham, NY) Posting Number F00810 Position Type Faculty - Non-Tenure Track Unionized Position Code Not applicable Hours/Schedule Determined by Department Chair C...

21h ago

Go to Apply

Physical Therapist-Per Diem-Homecare

Trinity Health • Troy, NY • 1d ago

Hospital & Medical

Employment Type: Part time Shift: Day Shift Description: Homecare Physical Therapist - PER DIEM **- Come join the satisfied, long-term staff of this 5 out of 5 star agency. There's not a local agency that compares to us!...

1d ago

Go to Apply

Forensic Medicine Coordinator

Albany Medical Center • Albany, NY • 1d ago

Hospital & Medical

Department/Unit: SANE Program Work Shift: Weekend_Night (United States of America) Salary Range: $78,773.63 - $122,099.12 Will have all the responsibilities of the forensic medicine coordinator. Will be a weekend night p...

1d ago

Go to Apply

SUPPLY CHAIN ASSOCIATE - St. Peter's Hospital - FT Days

Trinity Health • Albany, NY • 1d ago

Hospital & Medical

Employment Type: Full time Shift: Day Shift Description: POSITION SUMMARY: Optimizes the use of Lawson and related procurement systems, policies, procedures and processes, to enhance the cost-effectiveness of the procure...

1d ago

Go to Apply

Sales Excellence Business & Analytics Partner - Ultrasound (North America)

Philips • Latham, NY • 1d ago

Hospital & Medical

Sales Excellence Business & Analytics Partner - Ultrasound The Ultrasound Business & Analytics Partner is responsible for accelerating business performance by supporting the Ultrasound Service Sales team while me...

1d ago

Go to Apply

ASA VI - Medical Billing

Albany Medical Center • Albany, NY • 1d ago

Hospital & Medical

Department/Unit: Physicians Billing Work Shift: Day (United States of America) Salary Range: $38,937.60 - $50,618.88 This position is a Medical billing position for a Physician Practice. Providing efficient and timely fo...

1d ago

Go to Apply

ASA VI - Medical Billing

Albany Medical Center • Albany, NY • 1d ago

Hospital & Medical

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.