Company Summary
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Department Summary
Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a passion for change and the power to drive it, we continue to push boundaries and be a disruptive force in the market.
Job Duties and Responsibilities
We're looking for a dynamic, creative, and execution-driven professional to join our Prepaid Sales Operations team and help strengthen the Gen Mobile Prepaid business. The ideal candidate blends strategic thinking with hands-on field experience and has a passion for improving retailer performance through training, process innovation, and operational excellence.
This role focuses on developing and implementing retailer best practices, driving operational efficiency, and designing impactful training programs that enhance sales and profitability. You'll work closely with the Prepaid Sales Operations, Field Sales, Operations, and Brand teams to bring initiatives to life in the field and ensure consistent retailer success across all channels.
Key Responsibilities:
Report to the Business Operations Manager - Prepaid, collaborating with field sales and operations to deliver coordinated project support and accelerate go-to-market execution
Design, build, and deliver training programs (in-person and virtual) for new products, channel expansions, and promotional launches to field teams, retailers, and distributors
Develop onboarding content and webinars for newly partnered retailers and sales teams
Create and maintain a Retailer Principal Training Program covering topics such as wireless business fundamentals, team growth, and profitability optimization
Gather and document dealer best practices to build a living library of sales, operations, and profitability tools
Conduct field visits with key field teams, retailers, and distributors to assess performance, identify gaps, and translate insights into internal process improvements including 50% travel to visit field sales teams and distributors account managers for training and ridealongs
Provide market-level launch support, ensuring retailer readiness and consistent execution of sales strategies
Manage and measure training initiatives, reporting on results, learnings, and opportunities for future improvement
Maintain a local test market to pilot and refine training and sales programs including responsibility for visits, training, and activations for local test market retailers
Lead ongoing development and maintenance of Gen Mobile University training materials
Skills, Experience and Requirements
Education and Experience:
Minimum 3 years of account management experience
Minimum 5 years of direct or indirect retailer channel experience
At least 3 years of experience selling wireless products or services
Drive measurable retailer improvement, growth in sales performance, operational efficiency, and profitability among trained partners
Accelerate go-to-market readiness, ensure new programs, launches, and promotions are retail-ready on schedule and executed consistently
Increase training engagement and adoption, monitor participation, feedback, and completion rates across internal and external partners
Enhance dealer experience, improve satisfaction and retention by building tools and training that add real value to the retail relationship
Deliver scalable training solutions, develop repeatable, high-impact content that can be used across multiple regions and teams
Support company growth objectives, contribute directly to sales and channel expansion goals through effective implementation and enablement
Skills and Qualifications:
Strong organizational, communication, and presentation skills
Naturally curious and proactive learner with a growth mindset
Self-motivated and results-oriented with high energy and attention to detail
Ability to travel up to two weeks per month
Proven ability to collaborate cross-functionally with executives and cross-department teams
Visa sponsorship not available for this role
Salary Ranges
Compensation: $72,350.00/Year - $103,400.00/Year
Benefits
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact leaves@dish.com if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement (https://www.echostar.com/content/dam/echostar/files/EEO%20Policy%20Statement.pdf) , Pay Transparency (https://www.echostar.com/content/dam/echostar/files/Pay%20Transparency%20Nondescrimination%20Provision.pdf) , EEOC Know Your Rights (English (https://www.echostar.com/content/dam/echostar/files/EEOC%20Know%20Your%20Rights.pdf) /Spanish (https://www.echostar.com/content/dam/echostar/files/EEOC%20Know%20Your%20Rights%20%28Spanish%29.pdf) )
We are an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. U.S. Citizenship is required for certain positions. EEO is the law.
At EchoStar, you have the right to request reasonable accommodations. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact careers@echostar.com. This contact information is for accommodation requests only; you may not use this contact information to inquire about the status of an application.
