Operations Management Intern

AVIS BUDGET CAR RENTAL, LLC • Kew Gardens, NY • 6d ago

Pay: $25/hrAs an Operations Manager Intern with us, you will embark on a journey of learning and exploration in various operational areas. Your responsibilities will encompass the supervision and development of front-line employees, the management of our fleet vehicles, and the meticulous orchestration of rental operation logistics. In this role, you will collaborate closely with associates and managers to drive tangible business results while ensuring memorable employee experiences.This internship offers you the opportunity to hone your management and leadership skills in a dynamic, fast-paced environment. You will be an integral part of our purpose-driven mission to provide safe and sustainable transport solutions that truly make a difference in the lives of our colleagues, customers, and communities. Join us in this fulfilling journey where your drive, passion, and purpose align with ours.The 12 Week Internship Program Consists of:- Robust onboarding training program with a focus on employee experience and operations management- Four-part leadership development series designed by the Senior Leadership team to accelerate career growth- Team collaboration and project plan design to resolve claims and increase the number of rented vehicles on the road- Intensive development and training to effectively coach and drive employee performanceKey Responsibilities:- Customer Service: Interact with customers during the rental process, addressing inquiries, providing information, and ensuring a smooth rental experience. Handle customer feedback and complaints professionally and escalate issues as needed.- Reservation and Check-In/Check-Out: Assist in managing reservations, checking in and checking out rental vehicles, verifying documentation, and explaining rental terms and policies to customers.- Safety and Compliance: Ensure that all rental vehicles meet safety standards and comply with relevant regulations. Assist in maintaining accurate records of inspections, maintenance, and rental transactions.- Inventory Control: Help maintain an organized inventory of rental vehicles, ensuring accurate records of vehicle availability, rental agreements, and returns.- Quality Assurance: Conduct vehicle quality checks to ensure cleanliness, functionality, and adherence to company standards before and after rentals.- Documentation and Reporting: Maintain organized records of rental agreements, customer information, and incident reports. Prepare reports on rental activity and assist in analyzing data to improve operations.- Cross-Functional Collaboration: Collaborate with other departments such as customer service, sales, and maintenance to ensure the seamless operation of the business.- Ad Hoc Projects: Take on special projects and assignments as directed by the Operations Manager to gain exposure to various aspects of car rental operations.Qualifications:- Availability to intern full-time on-site during term, working 35 hours per week.- Active enrollment in a college or university, pursuing a bachelor's degree in hospitality, tourism or a business-related field, with graduation expected in Spring 2025 with availability for a full time co-op; or a December 2024 open to a full time internship in Spring 2025.- Previous internship or work experience in retail, customer service, or the hospitality industry (preferred but not required)- Strong leadership skills, a positive team attitude, and the ability to make independent decisions- Effective time management and prioritization in a fast-paced, high-pressure, and constantly changing environment- Ability to work independently with a strong sense of ownership, thoroughness, and attention to detail- Excellent communication and teamwork skills, with a willingness to support and collaborate with others- Eagerness to learn, ask questions, and pursue career advancement opportunities in the rental car industry- Valid driver's license and willingness to work ou

Similar Jobs

Territory Sales Manager (Autotrader)

Cox Enterprises • Kew Gardens, NY • 1w ago

Management & Administrative

Autotrader, a Cox Automotive brand, is currently hiring a Client Success Manager/Territory Sales Manager to join our team in New York. This territory includes Brooklyn, Queens and western Long Island (Nassau County). Per...

1w ago

Go to Apply

VP, Portfolio Manager

Cathay Bank • Kew Gardens, NY • 2w ago

Management & Administrative

People Drive Our Success Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success...

2w ago

Go to Apply

Medical Scribe

ScribeAmerica • Kew Gardens, NY • 1w ago

Hospital & Medical

20 years ago we set the standard for medical scribes. Today we're redefining it.ScribeAmerica is a growing organization with real opportunities to advance your career in the healthcare field. Join physicians and provider...

1w ago

Go to Apply

Kitchen Team (P1-1352246-4)

Panda Restaurant Group Inc • Kew Gardens, NY • 2w ago

Retail & Hospitality

Join us as a Kitchen Team AssociateWe're looking for friendly team players to cook delicious food while maintaining the highest standards of cleanliness for our guests. Thrive in a safe and supportive work environment wi...

2w ago

Go to Apply

Store Manager (P1-2064222-1)

Panda Restaurant Group Inc • Kew Gardens, NY • 2w ago

Retail & Hospitality

Are You Craving A Career With An Industry Leader?Panda Express is searching for experienced leaders to join our store management team. Panda is 100% committed to the professional and personal development of our family of...

2w ago

Go to Apply

Assistant Manager (P1-2064220-1)

Panda Restaurant Group Inc • Kew Gardens, NY • 2w ago

Retail & Hospitality

2w ago

Go to Apply

Outside Sales Representative

Snap-on Inc. • Kew Gardens, NY • 3w ago

Sales & Marketing

Overview Starting Pay for the Market: $50,000 base salary plus commision/bonuses. The average total annual compensation ranges between $80,000 and $120,000Since 1920, people know Snap-on for the quality of our products,...

3w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.