Access Services Representative - PRN

Baylor Scott & White Health • Waco, TX • 1d ago

JOB SUMMARY

The Access Services Representative 1 obtains current and accurate demographics and insurance information in order to register patient, verify insurance benefits, and negotiate and collect patient financial responsibilities.

ESSENTIAL FUNCTIONS OF THE ROLE

Conducts and documents patient interviews to obtain demographic and financial data for registration, insurance verification, precertification and billing.

Registers patient at multiple locations and work multiple areas within the department. Understands the patient flow processes in each area. Identifies process improvement opportunities that promote team concepts with co-workers while improving revenue cycle functions and the patient experience.

Interacts on an ongoing basis with other areas and departments in order to provide appropriate information related to such items as: patient delays, change of schedules Intra-departmentally and Interdepartmentally.

Verifies patient eligibility for insurance coverage and appropriate benefit levels for anticipated services. Calculates and collects patient liability dues according to financial clearance policies related to existing and bad debt accounts. Determines patient liability and advises patient of deposit requirements per policy. Negotiates payment arrangements with patient where necessary per policy.

May be responsible for performing cashiering responsibilities according to established policies and procedures; could potentially consume the bulk of the incumbent?s responsibilities within the department.

Assists patients to nursing units by providing directions, personal escort and medical mobility assistance (ex; wheelchairs), when applicable.

Adheres to compliance with regard to order validations, cash policy requirements, government payor requirements and patient safety requirements for appropriate patient identification.

Appropriately escalates potential service issues to management when necessary.

KEY SUCCESS FACTORS

1 year of healthcare or customer service experience preferred.

Requires good listening, interpersonal and communication skills, and professional, pleasant and respectful telephone etiquette.

Ability to maintain a professional demeanor in a highly stressful and emotional environment, to include crime, behavioral health and suffering patients in addition to life or death situations.

Must be able to exhibit a high level of empathy with the ability to effectively communicate with patients and family members during traumatic events, while demonstrating exceptional customer service skills.

Demonstrates ability to manage multiple, changing priorities in an effective and organized manner.

Excellent data entry, numeric, typing and computer navigational skills.

Basic computer skills and Microsoft Office.

BENEFITS

Our competitive benefits package includes the following

Immediate eligibility for health and welfare benefits

401(k) savings plan with dollar-for-dollar match up to 5%

Tuition Reimbursement

PTO accrual beginning Day 1

Note: Benefits may vary based upon position @type and/or level

QUALIFICATIONS

EDUCATION - H.S. Diploma/GED Equivalent

EXPERIENCE - Less than 1 Year of Experience

As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Similar Jobs

Acute Care Nurse Practitioner - ICU - Nights

Baylor Scott & White Health • Waco, TX • 11h ago

Hospital & Medical

Acute Care Nurse Practitioner for ICU Nights only - 7on/7off 8:00pm - 6:00am About Us Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and Whit...

11h ago

Go to Apply

Physical Therapist, Home Health $50,000 bonus

AccentCare, Inc. • Waco, TX • 14h ago

Hospital & Medical

Overview Physical Therapist Location: Waco Position: Physical Therapist Position Type: Full-Time Remote/Virtual Position: No Coverage Area: Hamilton, Bosque, and Hill Counites Find Your Passion and Purpose as a Physical...

14h ago

Go to Apply

Physical Therapist, Home Health $50,000 Bonus

AccentCare, Inc. • Waco, TX • 14h ago

Hospital & Medical

Overview Physical Therapist Location: Waco Position: Physical Therapist Position Type: Full-Time Remote/Virtual Position: No Coverage Area: Find Your Passion and Purpose as a Physical Therapist Salary: $97,000 - $118,000...

14h ago

Go to Apply

Physical Therapist

Baylor Scott & White Health • Waco, TX • 1d ago

Hospital & Medical

JOB SUMMARY The Physical Therapist 1 provides care to patients through evaluation, treatment planning, treatment implementation, patient education and discharge planning to maximize the patient's functional level. ESSENT...

1d ago

Go to Apply

Advanced Medical Support Assistant

Veterans Affairs, Veterans Health Administration • Waco, TX • 2d ago

Hospital & Medical

Summary The purpose of this position is to serve as an Advanced Medical Support Assistant (AMSA) above the full performance level position assigned to Physical Medicine & Rehabilitation Service (PMRS) clinics. The AM...

2d ago

Go to Apply

Registered Respiratory Therapist

Baylor Scott & White Health • Waco, TX • 4d ago

Hospital & Medical

REGISTERED RESPIRATORY THERAPIST Location/Facility: Hillcrest Hospital - Waco, Texas Shift/Schedule:Nights PRN (12 hour Shifts) About Us Here at Baylor Scott & White Health we promote the well-being of all individual...

4d ago

Go to Apply

Staff Physician (P/T Psychiatrist) - EDRP Authorized

Veterans Affairs, Veterans Health Administration • Waco, TX • 6d ago

Hospital & Medical

Summary This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and submit your EDRP applica...

6d ago

Go to Apply

Advanced Practice Provider NP PA - Urgent Care

Ascension Health • Waco, TX • 1w ago

Hospital & Medical

Details Specialty: Urgent Care Schedule: 6 shifts/month | 12 hour shifts with flexibility of 6hr shifts Call Schedule: no call Practice Detail: Join our Urgent Care team in Central Texas! EMR System: Athena Facility: Asc...

1w ago

Go to Apply

Access Services Scheduling Specialist - PRN

Baylor Scott & White Health • Waco, TX • 1w ago

Hospital & Medical

JOB SUMMARY The Scheduling Specialist under general supervision and in accordance with established procedures, schedules outpatient diagnostic procedures including but not limited to radiology and imaging procedures, val...

1w ago

Go to Apply

Occupational Therapist (Inpatient Rehab)

Baylor Scott & White Health • Waco, TX • 1w ago

Hospital & Medical

JOB SUMMARY The Occupational Therapist 1 plans, organizes and provides professional services in restorative, functional and preventative therapeutic programs to patients. Clinical practice includes evaluation and occupat...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.