Senior Care Advocate, State Hospital Liaison / Care Coordinator, Hybrid - Draper, Utah

UnitedHealth Group • Draper, UT • 4h ago

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

You have high standards. So do we. Here at UnitedHealth Group, this includes offering an innovative new standard for care management. It goes beyond counseling services and verifies referrals to programs integrated across the entire continuum of care. That means you'll have an opportunity to make an impact on a huge scale - as part of an incredible team culture that's defining the future of behavioral health care.

If you live and are licensed in Utah, you will have the flexibility to work remotely* as you take on some tough challenges.

Primary Responsibilities:

Work with a multidisciplinary Care Coordination team

Act as the Forensic (Utah State Hospital) USH liaison for Salt Lake and Tooele counties

Coordinate the forensic USH census, including admissions, civil commitments, monthly progress, and discharge planning, where needed

Meet with forensic patients, as needed

Prepare and send monthly reports with USH information

Attend Optum USH committee meetings bi-weekly

Work in tandem with Optum civil USH liaison

Understand the civil USH process

Assist in coordinating civil state hospital discharges

Assist in coordinating referrals for civil admission

Understand and assist with Youth USH admission/discharges, when needed

Care Coordination could also include and not limited to inpatient discharges, integrated care support and member requests

Utilization management support

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

Licensed Master's degree level clinician in: Psychology, Social Work, Counseling or Marriage & Family Counseling; OR Licensed Ph.D. or Licensed PsyD; OR an RN with 2+ years of experience in behavioral health (licensure must be current and unrestricted in your state of residence)

3+ years of behavioral health clinical experience in an inpatient/acute setting or outpatient setting

Driver's License and access to reliable transportation

Preferred Qualifications:

Experience in discharge planning and/or chart review

Experience in inpatient/acute setting or outpatient setting

Utilization review experience in an insurance company or managed care setting

Knowledge of Level of Care Guidelines (i.e., Milliman, InterQual, etc.)

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $71,200 to $127,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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