Working Title: Electronic Document Management System (EDMS) System Administrator
Job Class: Information Technology Specialist 4
Agency: Minnesota IT Services
Job ID : 89980
Location : Various
Telework Eligible : Yes/Remote Worker
Full/Part Time : Full-Time
Regular/Temporary : Unlimited
Who May Apply : Open to all qualified job seekers
Date Posted : 11/05/2025
Closing Date : 11/11/2025
Hiring Agency/Seniority Unit : Minnesota IT Services
Division/Unit : Department of Human Services (DHS)
Work Shift/Work Hours : Day Shift
Days of Work : Monday - Friday
Travel Required : No
Salary Range: $37.07 - $61.14 / hourly; $77,402 - $127,660 / annually
Job Class Option : Systems Software
Classified Status : Classified
Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE
FLSA Status : Exempt - Professional
Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : No
The work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
Join the 2,800+ professionals of Minnesota IT Services (https://mn.gov/mnit/about-mnit/careers/) (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at Minnesota's largest state agency, the Department of Human Services (DHS). The MNIT DHS team supports complex and varied technical needs, including systems that provide health care coverage, deliver child protection and welfare services, and provide support for Minnesotans with special needs including mental illness, chemical dependencies, and physical or developmental disabilities.
As the Systems Administrator, you will provide advanced technical leadership and support for the Minnesota Content Management (MCM) Electronic Document Management System (EDMS), a mission-critical enterprise system used statewide for document and content management. The incumbent ensures the system's reliability, security, and performance through expert administration, configuration, and integration of components such as IBM FileNet P8, while leading upgrades, troubleshooting, and enhancement efforts in compliance with State IT and data privacy standards.
This is a Remote Worker position (https://mn.gov/mmb-stat/policies/1447-remoteworker.pdf) , where the employees home address shall serve as their official work location and must be located within the continental United States. Remote work is a condition of employment.
Minimum Qualifications
Candidates must clearly demonstrate all of the following qualifications in their resume. Resume tips here. (https://mn.gov/mnit/about-mnit/careers/hiringprocess.jsp) :
Position requires a minimum of four (4) years of experience in information technology performing professional work in systems administration, configuration, or integration of enterprise-level applications.
Experience with administering and supporting large-scale enterprise content management systems such as IBM FileNet P8 or equivalent.
Experience with system configuration, integration, and performance optimization across multi-tiered environments.
Experience with applying IT security, data privacy, and compliance standards, including HIPAA and State IT security policies.
Experience with diagnosing and resolving complex technical issues involving application, database, and infrastructure components.
Knowledge of enterprise IT environments and the ability to exercise sound technical judgment and independent decision-making in a large, complex organization.
Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.
Customer service skills that include active listening, empathy, and problem-solving.
A master's degree in Information Technology or an IT related field substitutes for three (3) years of experience, OR an IT related bachelor's degree substitutes for two (2) years, OR an IT related associate's degree substitutes for one (1) year.
Preferred Qualifications
Experience with IBM FileNet components, including Content Engine, Process Engine, Capture, and Document Import.
Experience with leading upgrades, migrations, and enhancements for enterprise-level systems requiring high availability and performance.
Experience with backup, recovery, business continuity, and disaster recovery planning and implementation.
Experience with coordinating and collaborating across technical teams, business partners, and vendors to deliver integrated IT solutions.
Knowledge of enterprise IT infrastructure, including Windows, Unix, and Linux servers, web servers, and relational databases such as Oracle or SQL Server.
Knowledge of workflow automation and document class design within enterprise content management environments.
Knowledge of technical documentation practices, configuration standards, and operational procedure development.
Additional Requirements
It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:
SEMA4 Records Check (applies to current and past state employees only)
Criminal History Check
Reference Check
Social Security and Address Verification
Education Verification
Other legally required checks
Minnesota IT Services does not participate in E-Verify. Minnesota IT Services will not sponsor applicants for work visas, including F-1 STEM OPT extensions. All applicants must be legally authorized to work in the United States.
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.
Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.
