Customer Service Associate

Walgreens • Woburn, MA • 2h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1704884BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 506 MAIN ST,WOBURN,MA,01801

Full District Office Address: 506 MAIN ST,WOBURN,MA,01801-04237-21288-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 21288-WOBURN MA

Pay Type: Hourly

Start Rate: 16

Max Rate: 18

Similar Jobs

Administrative Coordinator II

Cambridge Health Alliance • Cambridge, MA • 44min ago

Management & Administrative

Administrative Coordinator II Requisition Number: 10597 Pay Range: $23.88 - $39.76 per hour Location : CHA Cambridge Hospital Work Days : Monday to Friday 8:00 am to 4:30 pm Category : Clerical and Administrative Support...

44min ago

Go to Apply

Business Manager

State of Massachusetts • Boston, MA • 2h ago

Management & Administrative

The Executive Office for Administration and Finance is seeking applicants for the position of Business Manager. About us:The Executive Office for Administration and Finance (EOAF) is at the heart of state government, pro...

2h ago

Go to Apply

Customer Service Associate

Walgreens • Southborough, MA • 2h ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

2h ago

Go to Apply

Customer Service - Self Storage Manager

Public Storage • Lowell, MA • 2h ago

Management & Administrative

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and Full-Time Schedules betwee...

2h ago

Go to Apply

Customer Service - Self Storage Manager

Public Storage • Haverhill, MA • 2h ago

Management & Administrative

2h ago

Go to Apply

Assistant Secretary for Capital

State of Massachusetts • Boston, MA • 2h ago

Management & Administrative

About the Executive Office for Administration and Finance The Executive Office for Administration and Finance (A&F) plays a central role in state government, providing strategic guidance and oversight to ensure the e...

2h ago

Go to Apply

Customer Service Associate

Walgreens • Arlington, MA • 2h ago

Management & Administrative

2h ago

Go to Apply

Administrative Assistant Admissions, CBHC

Beth Israel Lahey Health • Lawrence, MA • 4h ago

Management & Administrative

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Job Description: Day 1 Benefits! Full time, 40 hours The Community Behavioral Health Center Program (CBHC)...

4h ago

Go to Apply

Case Manager I

State of Massachusetts • Medford, MA • 6h ago

Management & Administrative

ABOUT THE ORGANIZATION: The Public Employee Retirement Administration Commission ("PERAC") oversees and administers the Commonwealth's public pension system. PERAC's mission is to provide regulatory oversight and guidanc...

6h ago

Go to Apply

CPC Customer Service Support

Datavant • Boston, MA • 6h ago

Management & Administrative

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is power...

6h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.