Summary This position is primarily responsible for the daily operation of the Textile Care section of EMS at Coatesville VAMC. The incumbent is responsible for the overall direction of the laundry section. Work assignments consists of patient assistance program, patient clothing, uniforms and linen deliveries. Responsible for planning of weekly schedules and sequence of operations for 15- 20 wage grade employees. The section is made of WG-2, WG-3 and WG-5 employees. Responsibilities Laundry Supervisor is responsible for adhering to proper textile care standards/ techniques, ensuring hospital linens are clean and orderly, conducting daily rounds and reporting necessary repairs to appropriate contacts. Laundry Supervisor trains laundry staff in routine linen and laundry procedures. Informs and instructs staff on new developments in textile care techniques and procedures. The incumbent is responsible for the work performance, promoting positive communication, clean work environment and motivation of Laundry unit employees. This includes; developing standard operating procedures, written, oral or verbal instructions, assisting developing operating instructions, establishing employee meetings before and after shifts, and scheduling meetings for employees, writing reports, completing forms and supervisory personal functions such as leave approval, creation and evaluation of performance standards, determining training needs, making recommendations for promotions and labor/management relations. He/she is responsible for the storage and safekeeping of patient belongings and valuables released to the VA for care while residing as a patient in the medical center. Duties are performed in the various Medical Center buildings, which are comprised of non-patient care areas, general and specialized medical areas, and psychiatric wards. Makes frequent inspections to determine whether adequate sanitation safety standards are being maintained as well as if employees are at their assigned locations performing their duties efficiently in compliance with instructions. During inspection, evaluate equipment; such as sewing machines, lablers, scale for proper weights and transport carts; to determine if repairs are necessary or if there is evidence of improper use. As necessary, prepare work orders for repairs, recommends replacement of equipment, and provide hands on training for employees. Assigns employees to task as required, and instructs them in any changes in routine work assignments or methods. Makes frequent inspections to determine whether employees are at their assigned locations performing their duties efficiently. As required by the work load, vacations, emergencies, etc., reassigns personnel to secure maximum coverage. Reviews work in progress and completed work and, as required, identifies areas of opportunity of improvement. The incumbent is assigned to help inspect, monitor, observe, document, and confirm quality of work related to laundry and RMW pickup, meeting quality assurance plans. This includes; dumpster inspections, air freshener checks, escorting contractors, monitoring work while escorting contractors, checking shredding containers, ensuring and making arrangement for contractors to obtain access to areas, dispenser checking. These activities are expected to be completed each shift and confirmed with checklists verifying completion inspections and survey of work performed. Incumbent must conduct fire/safety inspection process and limited inspection of all patient care and non-patient care buildings under the general guidance provided by the safety and quality assurance staff. Inspections shall be conducted, documented, transmitted and followed-up using the standards set forth in the Facility Management Service Fire/Safety Inspection Policy. Set performance for subordinates and provides formal appraisals of work performance. Initiates recommendation for promotion or reassignment of subordinates. Counsels employees, adjusts informal complaints and grievances through discussion with employees and union representatives. Initiates disciplinary actions as needed. Daily, the incumbent completes time records, checklists, forms, maintains EMS records and data and prepares reports for submission to higher level of authority. The subordinate employees overseen by the Laundry Supervisor may work throughout the 128.5 acre campus in multiple buildings and at a remote CBOC within an hour away. These employees are dispersed and do not all work together. Other duties as assigned and as needed. Work Schedule: Monday to Friday, 7:00am-3:30pm. Position Description Title/PD#: Laundry Worker Supervisor/PD023000 Physical Requirements: The incumbent is subjected to a great deal of walking, standing, bending, stooping, and climbing stairs. Working Conditions: Usually works in a well-lit, climate controlled building but may be exposed to the outside elements periodically. The Laundry Supervisor is expected to cover other units and may have to make use of government buses or vehicles to travel to another geographic location up request, attend meetings on other campus as requested. Requirements Conditions of Employment U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Suitable for Federal employment, determined by a background investigation All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Services Registration is required for males born after 12/31/1959 Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Complete all application requirements detailed in the "Required Documents" section of this announcement. As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement. EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume. Applicants will be rated in accordance with the OPM Federal Wage System Qualification Standards. SCREEN-OUT ELEMENT: Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1 in the on-line questionnaire. Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated. The potential eligibles are then rated against the remainder of the Job Elements: Dexterity and Safety Interpret Instructions, Specifications (other than blueprint reading) Lead or Supervise Materials Operation of Equipment/Machinery Work Practices Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Preferred Experience: Daily Laundry; Textile Routine Education Additional Information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Participation in the seasonal influenza program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website which can be found at https://www.opm.gov/. Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.
