Customer Service Associate

Walgreens • Wayland, MA • 2h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1703400BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 35 MAIN ST,WAYLAND,MA,01778

Full District Office Address: 35 MAIN ST,WAYLAND,MA,01778-05037-17570-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 17570-WAYLAND MA

Pay Type: Hourly

Start Rate: 16

Max Rate: 18

Similar Jobs

Administrative Leadership Fellow

Children's Hospital Boston • Boston, MA • 1h ago

Management & Administrative

82689BRJob Posting Title:Administrative Leadership FellowDepartment:Ambulatory ServicesAutoReqId:82689BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:AdministrationJob Posting Description:Position summa...

1h ago

Go to Apply

Customer Service Specialist

Rexel USA • Mansfield, MA • 2h ago

Management & Administrative

145 Plymouth Street, Mansfield, MA Employment Type: Full-time Contract Type: Permanent Job Family: Supply Chain & Warehousing Experience Level (for career site): Early Professional Company Description We are looking...

2h ago

Go to Apply

Supervisor, Customer Service

Cardinal Health • Boston, MA • 2h ago

Management & Administrative

Cardinal Health Sonexus Health Pharmacy Services helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life....

2h ago

Go to Apply

Manager Student Relations: Scool of Med.

Boston University • Boston, MA • 5h ago

Management & Administrative

Position Type Full-Time/Regular Coordinate the planning, execution, and evaluation of the Family Medicine Clerkship: including managing administrative responsibilities. Act as liaison between the Department of Family Med...

5h ago

Go to Apply

Receptionist

Robert Half • Natick, MA • 6h ago

Management & Administrative

Description Robert Half is looking for an evening Receptionists for a long-term receptionist coverage. In this role you will be responsible for customer service, greeting guests, answering phones, scanning, organizing, r...

6h ago

Go to Apply

Assistant Vice President, Gift Planning

Children's Hospital Boston • Boston, MA • 6h ago

Management & Administrative

82619BRJob Posting Title:Assistant Vice President, Gift PlanningDepartment:Children's Hospital Trust AutoReqId:82619BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:Development/Fundraising Job Posting De...

6h ago

Go to Apply

NAM Supply Chain Project Manager

RES • Boston, MA • 7h ago

Management & Administrative

Description We are committed to building a workplace where everyone feels heard and respected, and extending our culture of care so that every individual can reach their full potential. We want you to have a sense of bel...

7h ago

Go to Apply

Supply Chain and Operations Consulting - Logistics - Associate Director - Transportation Management

Accenture • Boston, MA • 7h ago

Management & Administrative

This role can sit anywhere in the US as long as it is near an Accenture Corporate Office We Are:The Accenture Supply Chain & Operations Logistics team is redefining how companies innovate within the supply chain. Our...

7h ago

Go to Apply

Supply Chain and Operations Consulting - Logistics Manager - Transportation Management

Accenture • Boston, MA • 7h ago

Management & Administrative

This role can sit anywhere in the US as long as it is near an Accenture Corporate Office We Are:Supply Chain & Operations, and we move fast, think fast, and work fast. Our Fortune 500 clients require digital transfor...

7h ago

Go to Apply

Personal Lines Account Manager

World Insurance Associates, LLC. • Needham, MA • 8h ago

Management & Administrative

Summary World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents. Founded in 2011, World is one of the faste...

8h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.