Customer Service Representative II

Staffing Solutions Organization • United States, United States • 2w ago

Staffing Solutions Organization LLC (SSO), an affiliate of Public Consulting Group LLC (PCG), is focused on delighting clients with world-class managed staffing and talent consulting services. SSO is committed to a diverse workforce, which is a reflection of our clients and the people they serve.

Position Title:

CUSTOMER SERVICE REPRESENTATIVE II

Duties & Responsibilities:

Respond to inbound calls to the scheduling line.

Make outbound calls to schedule assessments.

Check voicemail, log messages, and return calls.

Commitment to customer service.

Create accurate call logs in the system, summarizing contact details with callers.

Schedule appointments for assessments.

Assist with other tasks as needed.

Required Skills:

Ability to communicate effectively and work in a team environment.

Must be computer literate and have MS Word, Excel, Outlook, and internet skills.

Ability to exercise independent judgment, based on policy and procedure.

Attention to detail and accuracy.

Ability to meet deadlines and adhere to established standards.

Qualifications:

Education:

High School degree or GED

Experience:

2 years of customer service experience

Experience in mental health program, community-based social service program, or any other program addressing the needs of special populations is a plus.

Certification:

None

WORKING CONDITIONS:

Working from home/remote work, requires consistent internet connection.

Compensation for roles at Staffing Solutions Organization LLC (SSO) varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, SSO provides a reasonable range of compensation for this role. In addition, SSO provides a range of benefits for this role.

Applicants must be authorized to work in the U.S. This position is not eligible for work authorization sponsorship including H-1B sponsorship) by SSO. Under the federal laws relating to the F-1 STEM EAD program, SSO may be able to support a STEM EAD extension application at the sole discretion of your Designated School Official. This does not guarantee that any STEM EAD extension application will be approved.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, marital status, age, national origin, protected veteran status, or disability. Staffing Solutions Organization LLC is an E-Verify participant.

Job Details

Pay Type Hourly

Education Level Equivalent Experience

Telecommute Percentage 100

Hiring Max Rate 20.09 USD

Similar Jobs

PUBLIC SERVICE INTERN

State of Arkansas • Little Rock, AR • 1h ago

Management & Administrative

PUBLIC SERVICE INTERN Date: Oct 31, 2025 Req ID: 53925 Location: LITTLE ROCK, AR, US, 72201 Category: DEPT OF SHARED ADMIN SERVICES Anticipated Starting Salary: 33,280 Position Information Job Series:Government Career De...

1h ago

Go to Apply

BMV Intermittent Customer Service Representative

State of Indiana • Lagrange, IN • 1h ago

Management & Administrative

BMV Intermittent Customer Service Representative Date Posted: Nov 17, 2025 Requisition ID: 468087 Location: LaGrange, IN, US, 46761 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of t...

1h ago

Go to Apply

Customer Svcs Specialist Int

State of Minnesota • Saint Paul, MN • 1h ago

Management & Administrative

Working Title: Receptionist Job Class: Customer Service Specialist, Intermediate Agency: Labor & Industry Dept Job ID : 90292 Location : St. Paul Telework Eligible : No Full/Part Time : Intermittent Regular/Temporary...

1h ago

Go to Apply

Education Consultant 3 - Science Assessment Specialist

State of Minnesota • Minneapolis, MN • 1h ago

Management & Administrative

Working Title: Science Assessment Specialist Job Class: Education Consultant 3 Agency: Education Department Job ID : 90291 Location : Minneapolis Telework Eligible : Yes Full/Part Time : Full-Time Regular/Temporary : Unl...

1h ago

Go to Apply

Parts & Service Area Manager - State College, PA

FCA US LLC • State College, PA • 1h ago

Management & Administrative

Reference #: 2012611 The Parts & Service Area Manager has revenue-generating sales responsibility with a group of Chrysler, Jeep, Dodge, RAM and Fiat dealerships within the Business Center. This role serves as a liai...

1h ago

Go to Apply

TAS Section Manager, State Administrative Manager-15

State of Michigan • Lansing, MI • 1h ago

Management & Administrative

TAS Section Manager, State Administrative Manager-15 Print ( https://www.governmentjobs.com/careers/michigan/jobs/newprint/5144092 ) Apply ? TAS Section Manager, State Administrative Manager-15 Salary $46.39 - $66.73 Hou...

1h ago

Go to Apply

US State Government Affairs Manager

Cisco • San Jose, CA • 1h ago

Management & Administrative

The application window is expected to close on November 30th, 2025. Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. Location: US Remote: This position...

1h ago

Go to Apply

Bureau Director-State Prog Admin Manager

State of Minnesota • Blaine, MN • 1h ago

Management & Administrative

Working Title: Bureau Director Job Class: State Program Administrator, Manager Agency: Public Safety Dept Job ID : 90248 Location : Blaine Telework Eligible : -Yes - hybrid Full/Part Time : Full-Time Regular/Temporary :...

1h ago

Go to Apply

State Administrative Manager 15 (Recruitment Manager)

State of Michigan • Lansing, MI • 1h ago

Management & Administrative

State Administrative Manager 15 (Recruitment Manager) Print ( https://www.governmentjobs.com/careers/michigan/jobs/newprint/5142600 ) Apply ? State Administrative Manager 15 (Recruitment Manager) Salary $96,491.00 - $138...

1h ago

Go to Apply

State Teacher I - English Teacher - Spring Creek Youth Services Center

State of Colorado • Colorado Springs, CO • 1h ago

Management & Administrative

State Teacher I - English Teacher - Spring Creek Youth Services Center Print ( https://www.governmentjobs.com/careers/colorado/jobs/newprint/5144682 ) Apply ? State Teacher I - English Teacher - Spring Creek Youth Servic...

1h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.