Description
Account Manager, Home Performance (Hybrid)
Utilities Programs and Services
Location: Columbia, MD (Hybrid - With Some Local Travel)
Are you ready to make a difference?
We are seeking a dynamic and results-driven Account Manager to join our Energy Efficiency team. In this role, you will support the delivery of program services for the EmPOWER Maryland Home Performance with ENERGY STAR® initiative . The ideal candidate will build strong relationships with trade allies, ensure program compliance, and drive participation to achieve energy savings goals. This position requires a proactive approach to client engagement , operational excellence, and continuous improvement in program performance.
Why you will love working here!
Quality of life : Flexible workplace arrangements, work-life balance
Investment of the community : Donation matching, volunteer opportunities
Investment in you : Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan
And many, many more (Ask your recruiter for more details!)
What you will be doing:
Building and maintaining relationships with key market actors in the home improvement industry.
Conducting partner recruitment activities to achieve the program goals for contractor and consultant recruitment.
Maintaining strong ongoing communications with participating contractors and consultants in order to assess their needs and to receive feedback on their experience with the program.
Providing or referring contractors and consultants to technical, administrative, and marketing assistance.
Contributing to the evolution of program strategies and the design of program features and services.
Contributing to the deployment of program marketing and outreach campaigns.
Conducting market ally outreach and training as needed.
Preparing status reports to accurately describe activities in the field and to monitor progress towards program goals on contractor/consultant participation and the completion of eligible projects.
Analysis of energy savings and verification of compliance reported through eligible projects.
Coordinating with or follow up on program Quality Assurance activities such as field inspections and customer surveys, as appropriate.
Must have a reliable vehicle for local travel. Requirements are between 5% to 25% of the time. (reimbursement for mileage provided)?
What we need you to have:
Bachelor's degree in (Business, Energy, Communications, Sciences or related fields)(candidates can substitute one year of experience for each year of education)
1+ years of professional work experience; preferably in energy efficiency, utilities or construction
Must have valid driver's license and successfully pass a Motor Vehicle Records (MVR) check.
What we would like you to have:
Demonstrated capabilities in building and maintaining relationships with key market actors in the residential home improvement industry including contractors, real estate agents, home energy rating specialists, weatherization agencies, and public officials.
Outstanding analytical, writing, and communication skills and excellent interpersonal skills are required.
Experience with the energy efficiency programs in Maryland and familiarity with programs run by utility companies in Maryland.
Knowledge of residential energy-efficient and renewable technologies.
Knowledge of integrated or whole-house building science principles.
Experience with the home improvement market in Maryland - direct experience in production, administration or sales, or experience working with home improvement industry at a utility, public agency or non-governmental organization.
Knowledge of energy efficiency and US policies for residential energy.
Building Performance Institute (BPI) Building Analyst and Envelope Professional.
Working at ICF
ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our?EEO (https://www.icf.com/legal/equal-employment-opportunity) policy.
We will consider for employment qualified applicants with arrest and conviction records.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email? Candidateaccommodation@icf.com ?and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.?
Read more about? workplace?discrimination?righ t s or our benefit offerings which are included in the? Transparency in (Benefits) Coverage Act.
Candidate AI Usage Policy
At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.?
However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at? candidateaccommodation@icf.com . We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. ?
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on full-time employment is:
$55,388.00 - $94,160.00
Maryland Remote Office (MD99)
