Impound Specialist I

Exeter Finance Corp • United States, United States • 2w ago

At Exeter Finance, we are committed to helping customers find the right financing for their next vehicle purchase. By building strong relationships with our customers and network of dealer partners we are able to give options that make sense, getting customers behind the wheel of their car.

Every team member is integral to our success. Whether you're at a servicing center helping customers with their loans, in the field building relationships with dealers, or supporting the company from its corporate offices, you'll enjoy a nurturing, invigorating and positive work environment.

Our vision is to be a premier finance company and lender of choice known for its People, Performance and Service.

Job Description

Job Summary

The Impound Specialist I will be responsible for monitoring, reviewing and processing required functions in accordance to Impound requirements and timeliness. The Impound Specialist I will processes Impound accounts and functions in accordance to regulations, policies, procedures with responsibilities including, but not limited to, reviewing accounts identified as potential impound, performing appropriate calculations for recovery justifications or abandonment, processing accounts into and closing impound as well as reviewing and processing accounts appropriately based on verbal and written notifications of Impound. Communication requirements include but are not limited to customers, recovery agents, impound facilities, and police departments. restrictions, requirements, policy and procedures.

Job Duties

Handle and process assigned volume within Impound processes for appropriate handling within established SLA

Service Potential and Actual Impound calls within established call handling and correspondence requirements

Complete end to end Impound functions with accuracy and in compliance with regulations, policy and procedure

Assist other departments as well as Impound vendors as needed

Other duties as assigned

Education and Work Experience

High school diploma or equivalent.

One (1) year of experience in servicing center environment

Experience in Impound processes preferred

Knowledge of Impound process, regulations, requirements and structure preferred

General knowledge of collections policies and procedures and the Fair Debt Collection Practices Act (FDCPA).

Established verbal and written communication skills.

Working knowledge of Microsoft Office Suite, including Excel and Word.

Ability to maintain confidentiality

Adaptable to changes within a face paced environment

LI-Remote

Exeter Finance LLC is an Equal Opportunity Employer.

Individual compensation packages are based on various factors unique to each candidate including

skill set, experience, qualifications and other job-related reasons.

18.25 USD-$22.00

At Exeter Finance, we are committed to helping customers find the right financing for their next vehicle purchase. By building strong relationships with our customers and network of dealer partners we are able to provide options that make sense, getting customers behind the wheel of their car.

Every team member is integral to our success. Whether you're at a servicing center helping customers with their loans, in the field building relationships with auto dealers, or supporting the company from its corporate offices, you will enjoy a nurturing, invigorating and positive work environment.

We offer individually tailored compensation packages with competitive salary and benefits, plus training and development opportunities, team member recognition and awards, and so much more.

As an equal opportunity employer, we're committed to hiring talented people, including veterans and military family members, who share our commitment to deliver outstanding customer service where we value our people, performance and service by exhibiting a Culture of Excellence.

If you are a California consumer and would like information about our online and offline privacy practices, please see our "California Consumer Privacy Statement" available here (https://res.cloudinary.com/govimg/image/upload/v1670513113/5b74966e98f5e27ebbf48fa8/Exeter%20Finance_%20CPRA%20California%20Consumer%20Privacy%20Statement%20Final.pdf) .

Similar Jobs

Sr. Manager, Chief of Staff (Bank Tech)

Capital One • New York, NY • 53min ago

Finance, Accounting & Banking

Sr. Manager, Chief of Staff (Bank Tech) The Bank Tech Strategy & Operations team is seeking a Senior Manager to lead Executive Reporting and Stakeholder Engagement. This role focuses on telling the story of Bank Tech...

53min ago

Go to Apply

Security Officer - Armed Patrol Banking PT

Allied Universal • Charlotte, NC • 53min ago

Finance, Accounting & Banking

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you wil...

53min ago

Go to Apply

Sr. Manager, Chief of Staff (Bank Tech)

Capital One • Mclean, VA • 53min ago

Finance, Accounting & Banking

53min ago

Go to Apply

Sr. Manager, Chief of Staff (Bank Tech)

Capital One • Richmond, VA • 53min ago

Finance, Accounting & Banking

53min ago

Go to Apply

Intermediate Bank Disputes Specialist- Sensitive Profile

USAA • San Antonio, TX • 53min ago

Finance, Accounting & Banking

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community a...

53min ago

Go to Apply

Commercial Banking - Commercial Banking Admin CLE - Cleveland, OH

WesBanco Bank, Inc • Cleveland, OH • 53min ago

Finance, Accounting & Banking

Back Commercial Banking - Commercial Banking Admin CLE 23-7871 Cleveland, Ohio, United States Apply X Facebook LinkedIn Email Copy Location This position is hybrid. The employee is split between remote and office work on...

53min ago

Go to Apply

Collateral Processor Senior - Retail Bank Operations

PNC • Birmingham, AL • 53min ago

Retail & Hospitality

Position Overview You can play a critical role in the success of PNC as a member of our Retail Bank Operations team. You'll help drive crucial behind-the-scenes functions for many lines of business. This includes essenti...

53min ago

Go to Apply

Business Banking Relationship Manager - Arlington, TX

Zions Bancorporation • Arlington, TX • 53min ago

Finance, Accounting & Banking

At Amegy Bank, people and culture are at the heart of everything we do. We live by the motto of "everyone counts" and recognize the diverse values and experiences each employee brings to our team. We grow when our employ...

53min ago

Go to Apply

Security Officer - Unarmed Patrol - Bank Location

Allied Universal • Dallas, TX • 53min ago

Finance, Accounting & Banking

53min ago

Go to Apply

Security Officer - Armed Patrol Driver - Bank

Allied Universal • Tampa, FL • 53min ago

Finance, Accounting & Banking

53min ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.