Back to Jobs search

SERVICE OPERATIONS MANAGER - VA

Compass Group, North America • Louisville, KY • 19h ago

Canteen

Location: Virginia / West Virginia / Kentucky Region

Salary: $55,000 - $65,000 / year

Other Forms of Compensation: Yearly Bonus Opportunity

Growth. Opportunity. Excellence.

Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen's solutions include markets, office coffee and snacks, unattended retail, and culinary.

Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we'll supply the opportunity and innovation. Together, we'll continue to transform our industry.

Come grow with us. We are Canteen.

Job Summary

Canteen Vending, a leader in vending, micro-market, and office coffee solutions, is seeking a Service Operations Manager to oversee the coordination and completion of service calls across multiple branches in Virginia, West Virginia, and Kentucky.

This role is ideal for someone who thrives in a fast-paced environment, can manage multiple priorities, and enjoys working with both people and technology. You'll play a central role in keeping our equipment up and running, ensuring our clients experience the dependable, high-quality service Canteen is known for.

Key Responsibilities

Oversee the scheduling and dispatching of service calls for vending machines, micro-markets, and office coffee equipment.

Coordinate daily technician assignments and routes across multiple branches to maximize efficiency.

Monitor and ensure timely completion of all service work orders.

Communicate regularly with customers to provide updates, resolve issues, and ensure satisfaction.

Collaborate closely with branch and regional leadership to maintain smooth, consistent operations.

Track performance metrics and analyze service data to improve response times and technician productivity.

Utilize service management systems and scheduling software to manage daily workflows.

Support a culture of accountability, customer focus, and continuous improvement within the service team.

Qualifications

Prior experience in service operations, scheduling, or dispatch management-ideally in a vending, foodservice, or route-based industry preferred.

Strong technical aptitude and comfort using service management software or similar tools.

Excellent communication, organization, and multitasking skills.

Ability to work independently while maintaining strong collaboration with remote teams.

Customer-first mindset with a proactive, problem-solving approach.

Willingness to travel periodically across branches in Virginia, West Virginia, and Kentucky.

Apply to Canteen today!

Canteen is a member of Compass Group USA

Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Canteen maintains a drug-free workplace.

Associates at Canteen are offered many fantastic benefits.

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off (varies by site/state)

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023\WageTransparency\Canteen.pdf) for paid time off benefits information.

Req ID: 1478788

Canteen

Leticia Pinon

Similar Jobs

Executive Administrative Assistant

Adecco US, Inc. • Louisville, KY • 7h ago

Management & Administrative

Adecco is assisting a local client in recruiting for an organized Executive Administrative Assistant in Louisville, KY . This is for a temporary opportunity that will give you valuable experience to enhance your career....

7h ago

Go to Apply

Sales Manager - B2C

Improveit Home Remodeling • Louisville, KY • 16h ago

Management & Administrative

Are you a leader who loves to win - and help others do the same? Improveit Home Remodeling, an award-winning, high-growth home improvement company, is seeking a Sales Manager to lead, coach, and inspire a team of 5 top-p...

16h ago

Go to Apply

Care Manager, LTSS

Molina Healthcare • Louisville, KY • 2d ago

Management & Administrative

JOB DESCRIPTION Job Summary Provides support for care management/care coordination long-term services and supports specific activities and collaborates with multidisciplinary team coordinating integrated delivery of memb...

2d ago

Go to Apply

Care Manager (RN)

Molina Healthcare • Louisville, KY • 2d ago

Management & Administrative

For this position we are seeking a (RN) Registered Nurse who lives in Kentucky and must be licensed for the state of Kentucky Case Manager RN will work with KY Medicaid population providing telephonic case management sup...

2d ago

Go to Apply

Client Service Coordinator - 001168

Banfield Pet Hospital • Louisville, KY • 2d ago

Management & Administrative

Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (i...

2d ago

Go to Apply

Open Interviews for Entry Level Security Officer - Offers on the Spot!

Securitas Security Services USA, Inc. • Shepherdsville, KY • 3d ago

Management & Administrative

Entry Level Security Officers- Offers on the Spot! Open Interviews Details: When: Thursday, November 6, 2025 Time: 10:00AM-2:00PM Where: 10200 Forest Green Blvd, Lower Level 3, Louisville KY, 40223 Are you interested in...

3d ago

Go to Apply

Open Interviews for Entry Level Security Officer - Offers on the Spot!

Securitas Security Services USA, Inc. • Louisville, KY • 3d ago

Management & Administrative

3d ago

Go to Apply

Security Officer - Access Control Manufacturing

Allied Universal • Louisville, KY • 3d ago

Management & Administrative

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you wil...

3d ago

Go to Apply

Operations Manager

Amazon • Jeffersonville, IN • 3d ago

Management & Administrative

Description Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operati...

3d ago

Go to Apply

Client Support Specialist (Account Manager)

Performance Food Group • Louisville, KY • 5d ago

Management & Administrative

131729BR Job Title: Client Support Specialist (Account Manager) Location: CM Corporate Westlake, TX (2550) Job Description: We Deliver the Goods: Competitive pay and benefits, including Day 1 Health & Wellness Benefi...

5d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.