Accounts Receivable / Dispatch

MyStaf • Wichita Falls, TX • 7h ago

Local Heating and Air Conditioning Company / Accounts Receivable

Pay: $16 - $19 DOE

Hours: Monday - Friday 8-5 (overtime during busy season required)

Dispatching experience not necessary.

We are a leading HVAC, plumbing, and fire protection service provider committed to delivering exceptional service to our clients. Our team is looking for a dedicated General Office Assistant to join us. The primary focus of this role will be processing service billings and collections for our service department (HVAC service, plumbing service, fire protection service). A secondary role will be assisting the Service Dispatcher with a variety of miscellaneous dispatching activities.

Core Responsibilities

Review completed service work orders to ensure accuracy before generating invoices

Verify labor hours, parts, materials, and service charges for correct billing

Ensure invoices comply with contracts, warranties, and customer agreements

Communicate with service technicians, project managers, and customers to resolve discrepancies

Process invoices accurately and in a timely manner

Follow up on outstanding invoices and payments if needed

Assist with service dispatching, including creating service work orders, processing warranties, support for quotes, and data entry

Support the office team with other administrative duties as needed

Requirements

Proficiency in invoicing and accounting software (QuickBooks, Sage, ServiceTitan, Jonas, or similar) or ability to learn quickly.

Strong knowledge of Microsoft Office (Excel, Word, Outlook).

Soft Skills

Attention to detail - Avoid errors in pricing, tax calculations, and job details.

Organized and efficient - Able to manage multiple invoices daily.

Customer service skills - Handle customer billing inquiries professionally.

Familiarity with service work order systems and job costing in HVAC/plumbing, or ability to learn quickly.

Problem-solving skills - Identify and resolve discrepancies in billing.

Education and Experience

High school diploma or equivalent; additional education or certifications in accounting or finance is a plus

Experience in HVAC, plumbing, or mechanical contracting (preferred).

1-3 years of experience in billing, invoicing, or accounts receivable.

Ability to commute/relocate:

Wichita Falls, TX 76301: Reliably commute or planning to relocate before starting work (remote work is not available)

Benefits when hired on permanently:

401(k)

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Applicant Requirements:

Must have a clean background.

Pass a drug screen.

1w ago

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