Back to Jobs search

Customer Service Representative- Bristol

Penn Community Bank • Bristol, PA • 15h ago

Customer Service Representative- Bristol Job Locations

US-PA-Bristol Job ID 2025-1895

of Openings 1

Category Retail Network

Overview

To promote a positive image of the Bank through sale of appropriate products and services while performing transactions necessary to meet customer needs. Responsible for serving the bank's customers from the teller line by processing a variety of transactions while following all operational guidelines.

Responsibilities

Process customer transactions accurately and efficiently, ensuring all required forms are completed properly. Perform customer requested account maintenance including address changes, ID updating, card ordering and check ordering. Assist customers with complex customer service issues and questions, coordinate with all areas of the organization to provide timely resolution to all customer requests. Promote a positive image of the Bank by identifying customer financial needs and proactively recommending appropriate Bank products and services including investments and residential lending Open personal and business accounts using a Bank computer system and other related third party systems. Adhere to all Bank policies and procedures when opening accounts. Participate in new customer relationship onboarding calls and prescribed network wide outbound call campaigns Organize work to facilitate a timely and accurate balancing of transactions at the end of the day while maintaining appropriate cash levels. Provide outstanding customer service while exhibiting a professional demeanor at all times. Utilize the customer relationship management system to document customer conversations and send referrals to other departments. Perform related duties as required.

Qualifications

Skills and Competencies Knowledge of Bank products and services Excellent customer service and communication skills Ability to interact well with Team Members and customers Strong in attention to details and accuracy Basic computer skills Ability to multi-task and remain organized Education and Experience High School diploma or equivalent required Previous banking experience preferred Working Conditions Traditional office environment with no unusual work conditions; the branch maintains six day a week operations (Monday - Saturday) with operational hours depending on branch location. All branch Team Members are required to work a minimum of two (2) Saturdays per month. Equal Employment Opportunity

It is the policy of Penn Community to provide equal employment and advancement opportunities to all individuals. For this reason, employment decisions at Penn Community will be based on merit, qualifications, and abilities. Except where required or permitted by law, employment practices will not be influenced or affected by an applicant's or Team Member's race, color, religion, sex, national origin, age, sexual orientation, physical or mental disability, veteran status, or any other characteristic protected by law.

Similar Jobs

Manager, Sales Skills Content

Comcast • Philadelphia, PA • 2h ago

Management & Administrative

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascin...

2h ago

Go to Apply

Business Operations Support Manager

System One • Trenton, NJ • 5h ago

Management & Administrative

Business Operations Support Manager Employment Type: Full Time Date Posted: 10/31/2025 Location: Remote (Based in the U.S.) Pay Range: Negotiable Job Number: JO-2510-2749 Primary Function The Business Support Manager pla...

5h ago

Go to Apply

Consumer Services Specialist

UMB Bank • Trenton, NJ • 7h ago

Management & Administrative

The Consumer Services Specialist is responsible for delivering the Unparalleled Customer Experience and build relationships with UMB customers through the handling of inbound service center calls. How you will spend your...

7h ago

Go to Apply

AI Technical Project Manager

EisnerAdvisory Group LLC • Philadelphia, PA • 12h ago

Management & Administrative

Reference #: Req-8167 Job Description At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you're starting out in your career or taking your next s...

12h ago

Go to Apply

Administrative Coordinator

Robert Half • Philadelphia, PA • 14h ago

Management & Administrative

Description We are looking for an organized and detail-oriented Administrative Coordinator to join our team on a long-term contract basis in Philadelphia, Pennsylvania. In this role, you will support a behavioral health...

14h ago

Go to Apply

Customer Service Associate

Wawa, Inc. • Princeton, NJ • 15h ago

Management & Administrative

As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is committed to putting people...

15h ago

Go to Apply

Customer Service Associate

Wawa, Inc. • Lansdale, PA • 15h ago

Management & Administrative

15h ago

Go to Apply

Customer Service Associate

Wawa, Inc. • Upper Darby, PA • 15h ago

Management & Administrative

15h ago

Go to Apply

Senior Administrative Assistant

GANNETT FLEMING INC • Philadelphia, PA • 18h ago

Management & Administrative

Reference #: GAFLUS202512913EXTERNALENUS What You Will Do: GFT is in search of a dynamic Senior Administrative Assistant to join our team in the Mechanicsburg area! This role will play a pivotal role in providing top-not...

18h ago

Go to Apply

Customer Service Associate I

Dollar Tree • Warrington, PA • 18h ago

Management & Administrative

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend...

18h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.