Reference #: 1263397001
An Amazing Career Opportunity foraDirector of Operations & Supply Chain!!
Location: Eden Prairie, MN or Nazareth, PA
Job ID: 42905
The Director of Operations is responsible for managing and optimizing all operational activities within the RTLS Business Unit. This role ensures accurate and timely order fulfillment, efficient material management, and cost-effective production and logistics operations. The ideal candidate will drive continuous improvement across supply chain processes to achieve key performance indicators (KPIs) in order fulfillment rate (OFR) and manufacturing turnaround time (MTPT), while maintaining strong cross-functional and supplier relationships.
Who are we?
HID powers the trusted identities of the world's people, places, and things, allowing people to transact safely, work productively and travel freely.
We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees.Check us out here:www.hidglobal.comandhttps://youtu.be/23km5H4K9Eo
Identification Technologies (IDT):
IDT is creating trusted identities for IoT applications through Smart Components and Enabling Services.
HID's Identification Technologies powers the trusted identities of the world's people, places and things through smart components and cloud services. We make it possible for people and organizations to transact safely, work productively, and travel freely. Our contactless identification and sensing (RFID, NFC, and BLE) components and solution enabling technologies address the dynamic requirements across multiple industries to wirelessly connect, identify, collect and manage data quickly and accurately across virtually any IoT application.
As ourDirector of Operations & Supply Chain, you'll support HID's successby:
Overseeing day-to-day operations to ensure customer orders are fulfilled accurately, on time, and in accordance with quality standards to achieve OFR KPIs.
Forecasting order quantities for each product by analyzing sales demand and historical data to optimize inventory availability, reduce stockouts, and minimize excess inventory costs.
Planning, purchasing, and scheduling materials, including raw materials, finished goods, and third-party products, to support sales forecasts and customer orders.
Supervising product manufacturing at contract manufacturers and driving continuous improvement initiatives to enhance efficiency, quality, and cost performance.
Providing leadership and support for new product introductions by identifying and qualifying suppliers capable of meeting target cost, quality, and lead-time requirements.
Developing and implementing best-practice material replenishment systems (e.g., Just-In-Time) to ensure material availability and meet MTPT KPIs.
Managing relationships with internal and external stakeholders - including sales, engineering, logistics, implementation, and customers - to ensure compliance with regulatory requirements, project timelines, and revenue goals.
Overseeing supplier management activities, including cost negotiations, contract renewals, and addendums.
Developing and executing logistics strategies to minimize costs related to freight, brokerage, and duties while maintaining operational efficiency and customer satisfaction.
Identifying and evaluating new material sources and manufacturing facilities to drive continuous improvements in cost, quality, and delivery performance.
Your Experience and Background include:
Bachelor's degree in Supply Chain Management, Operations, Business Administration, or related field required. A lower level - level degree combined with additional relevant experience may be considered in place of the stated educational requirement.
Proven experience (5+ years) in operations, supply chain, or logistics leadership roles.
Strong analytical, planning, and organizational skills.
The ideal candidate will have people managerial or supervisory role, demonstrating effective leadership, decision making, and team development skills.
Excellent communication and negotiation abilities.
Demonstrated ability to manage multiple priorities and drive results in a fast-paced environment.
Proven capability in driving process improvements, with a flexible and agile approach to adapting methods, priorities, and strategies as business needs evolve.
Proficient in MS Office applications, such as Word, Excel, PowerPoint, etc.
Familiar with operating systems, such as Windows, etc.
Experience with ERP/MRP systems and lean manufacturing or JIT methodologies highly preferred.
What we can offer you:
Competitive salary and rewards package
Competitive benefits and annual leave offering, allowing for work-life balance
A vibrant, welcoming & inclusive culture
Extensive career development opportunities and resources to maximize your potential
To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds
Why apply?
Empowerment: You'll work as part of a global team in a flexible workenvironment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don't need to check all the boxes.If you have most of the skills and experience, we want you to apply.
Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers.
Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.
The wage range for this role considers a broad scope of factors that are considered when making compensation decisions, including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range does not account for geographic differentials based on the location where the position may be filled. At HID, it is uncommon for individuals to be hired at or near the top of the range. Final compensation decisions depend on the specific facts and circumstances of each case.
The base salary in the United States is $124,000 to $130,488.
This opportunity may be open to flexible working arrangements.
HID does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. We are not responsible for any fees related to unsolicited resumes.
HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity.If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact accommodations-ext@hidglobal.com.
We make it easier for people to get where they want to go!
On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something. HID tech
