PATIENT SERVICES SUPERVISOR, FOOD&NUTRITION

Compass Group, North America • Grand Blanc, MI • 10h ago

TouchPoint

Salary:

Other Forms of Compensation:

Pay Grade: 9

Schedule: Full time; must be able to work rotating weekends, holidays, and shifts. More details are available upon interviewing.

TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.

Job Summary

As a Patient Services Supervisor, you will be responsible for assisting in the successful operation and customer service of the food&nutrition Services Department at a hospital. The Patient Services Supervisor is an exciting opportunity for an energetic, entry-level supervisor who is seeking a career avenue into the food service industry.

Essential Duties and Responsibilities:

Ensures patient and client satisfaction meeting and exceeding stated expectations.

Provides alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.

Interacts with nursing and evaluates on a daily basis patient meal selection, tray completion, tray delivery and tray retrieval process.

Resolves patient concerns or complaints immediately and/or reports concerns to supervisor as appropriate.

Assists in the responsibility for all food service related activities and be primarily involved in patient meal assembly and delivery; including quality improvement, sanitation, infection control and all facility-related activities.

Performs other duties as assigned.

Preferred Qualifications:

2 years of food service experience preferably in hospitals, senior living, or related healthcare environments.

Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations.

Some knowledge of food trends with a focus on quality, production, sanitation, food cost controls, and presentation.

Supervisory, leadership, management and coaching skills.

Communication skills both written and verbal and ability to communicate with management, client, customer and associate levels.

Computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.

ServSafe Certification is preferred.

Apply to TouchPoint today!

TouchPoint is a member of Compass Group USA

Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Associates at Touchpoint are offered many fantastic benefits.

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Paid Parental Leave

Holiday Time Off (varies by site/state)

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023\WageTransparency\Touchpoint.pdf) for paid time off benefits information

Applications are accepted on an ongoing basis.

Touchpoint maintains a drugfree workplace.

Req ID: 1478354

TouchPoint

PASCHA A BELNAVIS

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