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Inventory & Warehouse Technician

General Dynamics Information Technology • Vienna, VA • 1w ago

Req ID: RQ209333

Type of Requisition: Regular

Clearance Level Must Be Able to Obtain: None

Public Trust/Other Required: None

Job Family: IT Infrastructure and Operations

Skills:

Configuration Management Database (CMDB),Hardware Repairs,Inventory Management,IT Asset Management (ITAM),Warehouse Management

Certifications:

Certified Implementation Specialist - Hardware Asset Management (CIS-HAM) | ServiceNow - ServiceNow

Experience:

5 + years of related experience

Job Description:

We are GDIT. As one of the largest IT and mission services providers to the government, we own our opportunities to better enable healthcare organizations to identify theirs.

You can make GDIT your place. You make it your own by turning obstacles into action. By owning your opportunity at GDIT, you'll play an important role in providing the technologies and services that millions of healthcare professionals depend on, every day. Our work depends on an Inventory & Warehouse Technician joining our team to support GDIT activities at our Vienna, VA office location (daily onsite requirement).

The Inventory & Warehouse Technician plays a critical role in maintaining the integrity, accuracy, and lifecycle management of IT hardware assets. This position bridges physical warehouse operations with digital asset tracking, ensuring compliance with IT Asset Management (ITAM) frameworks and leveraging ServiceNow Hardware Asset Management (HAM) and the Configuration Management Database (CMDB) for full asset visibility, traceability, and governance.

MEANINGFUL WORK AND PERSONAL IMPACT:

Asset Lifecycle Management

Receive, inspect, and record all incoming IT hardware assets (e.g., laptops, servers, peripherals) in ServiceNow HAM and CMDB.

Tag and label assets with unique identifiers (barcodes or RFID) to maintain traceability.

Track assets through their lifecycle stages: procurement, deployment, maintenance, recovery, and disposal.

Coordinate with ITAM and Configuration Management teams to ensure asset records align with procurement, financial, and CMDB systems.
ServiceNow HAM & CMDB Administration

Create, update, and maintain accurate Configuration Items (CIs) and asset records in ServiceNow HAM and the CMDB.

Reconcile physical inventory with CMDB and HAM records to ensure data accuracy and completeness.

Support automated and manual workflows for asset requests, approvals, transfers, and retirements.

Generate and analyze asset and CI reports to support audits, compliance, and lifecycle forecasting.

Collaborate with ITAM and Configuration Management teams to improve CMDB data integrity, relationships, and automation processes.

Identify and correct discrepancies between physical assets and CMDB entries to maintain a single source of truth.
Inventory Control & Warehouse Operations

Manage physical inventory storage, organization, and security within the warehouse.

Perform regular cycle counts and full physical inventories to ensure 100% accuracy.

Coordinate shipping, receiving, and logistics for IT equipment between sites.

Maintain ESD (Electrostatic Discharge) safety and environmental standards.

Ensure obsolete or end-of-life assets are securely wiped and disposed of per company policy and environmental regulations.
Compliance, Audit, and Data Integrity

Support internal and external audits by providing accurate asset and CMDB data.

Enforce ITAM and Configuration Management policies related to asset tagging, ownership, and recordkeeping.

Maintain compliance with ISO/IEC 19770-1 ITAM and ITIL Configuration Management standards.

Ensure all hardware changes, moves, additions, and disposals are promptly reflected in the CMDB and HAM modules.

WHAT YOU'LL NEED TO SUCCEED :

Bachelor's degree plus 2 yrs of Warehousing Logistic Operation and Inventory Management experience required. In lieu of degree, 6 yrs of related experience is required.

Ability to lift up to 50 lbs.

Hardware and Software troubleshooting skills

Ability to obtain or maintain ServiceNow certification

Location: Daily onsite requirement in Vienna, VA office location

PREFERRED SKILLS:

Service Now Hardware Certification

Experience working with Active Directory, SCCM (System Center Configuration Manager) and CMDB (Service Now Configuration Manager Database Module)

Forklift certification

The likely salary range for this position is $79,747 - $100,050. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

Join our Talent Community to stay up to date on our career opportunities and events at https://gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

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