Medical Receptionist

Robert Half • Albany, NY • 18h ago

Description We are looking for a dedicated Medical Receptionist to join our dynamic psychiatry practice in Albany, New York. In this role, you will contribute to the smooth operation of the front office by managing patient interactions, scheduling, and administrative tasks. This position is ideal for a detail-oriented individual who is passionate about supporting mental health care in a fast-paced and compassionate environment.

Responsibilities:

Welcome patients warmly and ensure a seamless check-in process.

Handle incoming calls professionally, including scheduling appointments and confirming bookings.

Verify insurance details and assist patients with billing inquiries.

Conduct appointment reminder calls to ensure timely attendance.

Process copayments and support billing operations efficiently.

Maintain accurate and organized patient records and documentation.

Assist with administering Spravato/Ketamine treatments under clinical guidance.

Perform testing and other related procedures as required.

Collaborate with clinical and administrative teams to enhance patient care delivery.

Execute additional clerical tasks to support the practice's daily operations. Requirements - High school diploma required; associate's degree preferred.

Minimum of 1-2 years of experience in a medical office setting.

Familiarity with eClinicalWorks software is highly desirable.

Previous experience as a Medical Assistant (MA) is advantageous but not mandatory.

Strong communication skills with the ability to multitask effectively.

Exceptional organizational skills and attention to detail.

A compassionate and meticulous demeanor is essential.

Proficiency in technology and billing systems is required.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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