Customer Service Associate

Walgreens • Strongsville, OH • 17h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1701457BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Flexible hours

Job Function: Retail

Full Store Address: 19980 W 130TH ST,STRONGSVILLE,OH,44136

Full District Office Address: 19980 W 130TH ST,STRONGSVILLE,OH,44136-08437-12014-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 12014-STRONGSVILLE OH

Pay Type: Hourly

Start Rate: 15

Max Rate: 17.5

Similar Jobs

Navy SUA FST Manager

MOTOROLA SOLUTIONS INC • Lakewood, OH • 4h ago

Management & Administrative

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communic...

4h ago

Go to Apply

Operations Manager

CVS Health • Lakewood, OH • 7h ago

Management & Administrative

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions compan...

7h ago

Go to Apply

Environmental Services / Custodial Operations Manager 3

Sodexo • Cleveland, OH • 7h ago

Management & Administrative

Role Overview Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day. Sodexo is seeking an Environmental Services / Custodial Operations...

7h ago

Go to Apply

Environmental Services / Custodial Operations Manager 2

Sodexo • Cleveland, OH • 7h ago

Management & Administrative

7h ago

Go to Apply

Market Area Manager

Acosta Group • Stow, OH • 11h ago

Management & Administrative

Market Area Manager General Information Company: ACO-US Location: STOW, Ohio, 44224 Ref #: 115463 Function: Merchandising Employment Duration: Full-time Description and Requirements Market Area Manager- Function: Merchan...

11h ago

Go to Apply

Talent Acquisition Operations Specialist

Lincoln Electric • Cleveland, OH • 13h ago

Management & Administrative

Lincoln Electric is the world leader in the engineering, design, and manufacturing of advanced arc welding solutions, automated joining, assembly and cutting systems, plasma and oxy-fuel cutting equipment, and has a lead...

13h ago

Go to Apply

Sr. Customer Support Manager - State of Michigan/Ohio

MOTOROLA SOLUTIONS INC • Lakewood, OH • 17h ago

Management & Administrative

17h ago

Go to Apply

Administrative Assistant - Inspections

EMCOR Group • Barberton, OH • 19h ago

Management & Administrative

About Us We provide industry-leading, end-to-end fire protection, mechanical, and HVAC services. Our skilled tradespeople work in virtually every market across the nation. Job Summary S.A. Comunale is seeking and Adminis...

19h ago

Go to Apply

Part-Time Executive Administrative Assistant

National Machine Company • Stow, OH • 19h ago

Management & Administrative

Description Provides personal administrative support and assistance to the ownership and executive staff including the CEO, Chairman of the Board, COO, Vice Presidents and other business managers as needed with a high de...

19h ago

Go to Apply

Administrative Assistant - Inspections

EMCOR Group • Barberton, OH • 20h ago

Management & Administrative

20h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.