Customer Service Representative

U-Haul • Pennsylvania, Pennsylvania • 20h ago

Location:

231 Mundy St, Wilkes-Barre, Pennsylvania 18702 United States of America

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.

Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

U-Haul Offers:

Career stability

Opportunities for advancement

Mindset App Reimbursement

Gym Reimbursement Program

Health insurance & Prescription plans, if eligible

Paid holidays, vacation, and sick days, if eligible

Life insurance

MetLaw Legal program

MetLife auto and home insurance

Discounts on Apple products, Dell computers, cell phone plans, hotels, and more

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

24-hour physician available for kids

Dental & Vision Plans

Business travel insurance

You Matter EAP

LifeLock Identity Theft Protection

Critical Illness/Group Accident Insurance

Dave Ramsey's SmartDollar Program

Customer Service Representative Responsibilities:

Assist customers inside and outside a U-Haul center with U-Haul products and services.

Use smartphone-based U-Scan technology to manage rentals and inventory.

Move and hook up U-Haul trucks and trailers.

Clean and inspect equipment on the lot including checking fluid levels.

Answer questions and educate customers regarding products and services.

Prepare rental invoices and accept equipment returned from rental.

Install hitches and trailer wiring.

Fill propane (certification offered through U-Haul upon employment)

Drive a forklift (certification offered through U-Haul upon employment)

Other duties as assigned

Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative Minimum Qualifications:

Valid driver's license and ability to maintain a good driving record

High school diploma or equivalent

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Management & Administrative

Account Manager (Facilities Management) Job ID 246063 Posted 31-Oct-2025 Service line GWS Segment Role @type Full-time Areas of Interest Building Management, Facilities Management Location(s) Philadelphia - Pennsylvania...

1h ago

Go to Apply

Management & Sales Training Program

Sherwin-Williams Company • King Of Prussia, PA • 1h ago

Management & Administrative

Reference #: 2531212 The Sherwin-Williams Management & Sales Training Program is an accelerated, entry-level position designed to prepare you for a Store Management role in 18-24 months. With Sherwin-Williams' promot...

1h ago

Go to Apply

Digital Inside Sales Workforce Management Manager - Major Accounts

ADP • Coraopolis, PA • 1h ago

Management & Administrative

ADP is hiring a Workforce Management Inside Sales Manager.. Are you ready for your next best job where you can control your financial future -- and achieve that perfect work-life balance you've been searching for? Does a...

1h ago

Go to Apply

Digital Inside Sales Workforce Management Manager - Major Accounts

ADP • Allentown, PA • 1h ago

Management & Administrative

1h ago

Go to Apply

Senior Corporate Services Specialist

Aston Carter • Harrisburg, PA • 1h ago

Management & Administrative

Corporate Services Specialist Job Description This position involves managing a variety of corporate services and facilities-related tasks to ensure smooth operations within the organization. The ideal candidate will pos...

1h ago

Go to Apply

Performance Innovation Consultant IT (Hybrid)

Geisinger • Danville, PA • 1h ago

Management & Administrative

Job Summary Facilitates change and takes shared accountability with operational and clinical staff to achieve transformational results at the project level. This is a hybrid position - candidates will have the opportunit...

1h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.