Customer Service/Sales Representative

ManpowerGroup • Irvington, NY • 3h ago

Our client, a dynamic organization in the window treatment industry, is seeking a Customer Service/Sales Representative to join their team. As a Customer Service/Sales Representative, you will be part of the Customer Support and Sales teams supporting client engagement and order management. The ideal candidate will have excellent communication skills, attention to detail, and a service-oriented mindset which will align successfully in the organization.

Job Title: Customer Service/Sales Representative

Location: Irvington, NY

Pay Range: $24 per hour

Shift: Monday-Friday, 8:30am - 5:00pm

Temp-Perm Opportunity

What's the Job?

Interact with customers via telephone, email, online chat, or in person to provide support and information on products or services.

Collect and enter orders for new or additional products or services, ensuring accuracy.

Address customer questions and complaints; escalate issues when beyond the representative's knowledge.

Maintain detailed records of customer interactions, inquiries, and comments.

Provide administrative support to the fabrication team, including printing work orders and scanning paperwork.

What's Needed?

High school diploma or equivalent.

Customer service experience required.

Must have experience with CRM System

Excellent communication skills, including active listening.

Experience in the Window Treatment industry a definite plus

Proficient computer skills with the ability to learn new software quickly.

Good data entry skills and attention to detail.

What's in it for me?

Opportunity to work in a supportive and inclusive environment.

Potential for temp-to-permanent employment.

Competitive pay rate.

Gain valuable experience in customer service and sales.

Work with a dedicated team committed to your success.

Upon completion of waiting period associates are eligible for:

Medical and Prescription Drug Plans

Dental Plan

Supplemental Life Insurance

Short Term Disability Insurance

401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

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