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DHS DIVISION MANAGER

State of Arkansas • Little Rock, AR • 16h ago

Date: Oct 30, 2025

Req ID: 53856

Location:

Little Rock, AR, US, 72201

Category: AR DEPT OF HUMAN SERVICES

Anticipated Starting Salary: $104,000.00

Position Number: 22102230

County: Pulaski

Posting End Date: 11/09/2025

DCFS

Hiring Official: Leslie Folse

Special Work Conditions: After hours and weekends 24/7 on call work required

Preferred Qualifications: Experience in child welfare prevention and reunification programs

The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.

Position Information

Job Series:Social Services Programs - Competitive

Classification:DHS Division Manager

Class Code:SSP04C

Pay Grade:SPC07

Salary Range:$103,991 - $153,907

Job Summary

The DHS Division Manager provides strategic leadership and operational oversight for a major division/office within the Arkansas Department of Human Services. This role is responsible for managing human service programs, ensuring regulatory compliance, coordinating interagency collaboration, and directing initiatives that improve the well-being of Arkansans. The Division Manager leads multidisciplinary teams, establishes priorities, and ensures effective service delivery to meet the needs of clients and communities.

Primary Responsibilities

Lead strategic planning, policy development, and program execution. Manage operations including budgeting, staffing, risk management, and compliance with state and federal regulations. Supervise high-level administrative and program staff; delegate responsibilities to ensure efficient service delivery. Analyze performance metrics, service gaps, and emerging issues to inform upper leadership. Represent the division/office in executive-level meetings, legislative hearings, and public forums. Ensure continuous quality improvement initiatives are implemented and sustained. Oversee the development of training programs, workforce development initiatives, and succession planning. Direct crisis response and emergency preparedness initiatives. Coordinate with DHS executive leadership to align division/office goals with department-wide strategic objectives.

Knowledge and Skills

Knowledge of personnel policies and labor laws, strategic planning, and public sector frameworks. Knowledge of state and federal laws and regulations governing human services and public administration, principles of fiscal management, and resource allocation. Ability to develop partnerships, lead large and diverse teams, and evaluate programs. Ability to communicate effectively with diverse communities, develop and coordinate financial plans, and make sound decisions under pressure. Skilled in time management, organization, and problem solving.

Minimum Qualifications

At least five years of experience in human services, public administration, program administration, or a related field, including two years in a leadership capacity.

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