Warehouse Returns Admin

Wayfair • Perris, CA • 17h ago

The base pay for this position is $22.50 per hour

+$2 shift differential for hours worked between 6 PM and 6 AM

We are Wayfair; we deliver a best-in-class customer experience in the furniture and home space because of people like you, who are driven, determined, collaborative, and thrive in a fast-paced environment. In order to maintain our high level of delivery standards and meet our customer's needs, the Wayfair Distribution team plays a key role in improving customer satisfaction and driving repeat business. We've been busy building a best-in-class logistics network that allows us to delight customers by speeding up deliveries, adding services, and reducing damage using our own physical, asset-based warehouses. We are looking for talented hard-working individuals to join our growing team - your professional home awaits you at Wayfair!

Shift

Tuesday - Friday 6AM-4:30PM

Friday - Monday 6AM - 4:30PM

Benefits (Start Day 1!)

Referral bonuses

Overtime hours & pay

401(k) with company match

Wayfair company discount

Benefits start day one

Growth opportunities (Conversions, Promotions, and more!)

Dozens of discounts and perks with partners!

Scope

We are looking for a responsible associate to maintain inventory accuracy and quality of Returns product by performing investigative research to resolve issues identified by the customer, processor, and/or system.

What you'll do (including but not limited to):

You'll utilize the appropriate systems to report, research, and/or correct order issues

You will re-grade orders as needed to ensure accuracy routing of Return to appropriate destination

Collaborate with other departments, team members, and cross-functional partners to investigate and resolve order issues

Escalate all discrepancies to management

What you'll need:

Knowledge of the safety and regulatory requirements and documentation (MSDS, OSHA, Equipment Checklist, etc.)

You'll have worked with a WMS system

Ability to work mostly unsupervised in a fast paced environment while achieving expected results

Previously demonstrated ability to handle general administration tasks

Experience with Google Suite and have the ability to learn new systems quickly

Strong Google Sheet knowledge

Detail oriented

Physical strength to lift cartons up to 75 LBS consistently

Preferred Qualifications:

6 months Returns processing experience

Familiarity with Nexus and related devices

Comfortable taking tests for permission levels

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form (https://docs.google.com/forms/d/1ElBqKaQYGR9j0NiQHQYCGbHkqKqN746Nk62pI32IyLU) .

Need Technical Assistance?

For more information about applying for a career at wayfair, visit our FAQ page here (https://www.aboutwayfair.com/careers/careers-faq) .

About Wayfair Inc.

Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.

Wayfair

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