Audit And Collection Specialist

Aston Carter • Rockville, MD • 6h ago

Job Title: Audit and Collection Specialist

Job Description:

We are seeking a skilled Audit and Collection Specialist to join our team. In this role, you will be responsible for managing audit processes, handling collections, and providing administrative support to ensure smooth operations. You will work closely with auditors, attorneys, and employers to resolve outstanding issues and negotiate repayment agreements.

Responsibilities:

Create and mail audit announcement letters; update database and accounting records for tracking.

Gather and provide necessary documents for auditors to complete the audit; monitor the status of any incomplete audits.

Process completed audits in the database and notify employers of results and any delinquent contributions due.

Review auditor's invoices for accuracy.

Process payments received for audits and delinquencies.

Print and mail delinquency letters.

Work with employers responding to delinquency letters and assist in resolving any outstanding issues.

Provide administrative support to assist attorneys with their collection efforts.

Ensure that pension overpayments get submitted for payment and track the status.

Review progress reports to help identify contractors who are delinquent in filing their Monthly Payroll Reports and address these accounts accordingly.

Act as a Fund representative when contacting outside parties including attorneys, funds administrators, and other collection professionals to negotiate for payments and services.

Provide follow-up on employer responses, negotiate terms & create repayment agreements.

Refer delinquencies to attorneys based on established guidelines.

Track all accounts that are being handled by legal counsel and update status accordingly.

Make recommendations to the Audit & Collections Analyst on any employer overpayments identified.

Other duties as assigned.

Essential Skills:

3+ years of B2B Audit and Collection experience.

Strong Excel skills, including pivot tables and V-lookups.

Strong customer service experience.

Ability to work independently and meet tight deadlines.

Bachelor's degree or equivalent experience preferred in Collections customer service.

Additional Skills & Qualifications:

Experience with Taft-Hartley Trust Fund or prior auditing experience is preferred.

Excellent written and verbal communication skills.

Ability to manage complex issues while maintaining a flexible, positive, and cooperative demeanor.

Responsive to operations leaders and stakeholders to facilitate informed decision-making.

Capability to troubleshoot assigned issues, gather evidence, and investigate relevant information to resolve problems collaboratively.

Work Environment:

The role requires 100% onsite work during the initial contract phase. After 720 hours of conversion, there will be an option for a hybrid schedule, allowing work from home for two days a week. Standard work hours are 8 AM to 5 PM with a one-hour lunch break. This position is part of a union, requiring membership and monthly dues. The team consists of a Supervisor and two Analysts, offering a quiet work environment. The role promises longevity and job security, with opportunities for promotion and excellent benefits, including 100% paid health, prescription, vision, and dental insurance, and a robust pension plan.

Job Type & Location:

This is a Contract to Hire position based out of Rockville, Maryland.

Pay and Benefits

The pay range for this position is $28.85 - $31.25/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Rockville,MD.

Application Deadline

This position is anticipated to close on Nov 12, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

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