Customer Service Associate

Walgreens • Lakeland, TN • 6h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1701023BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 2960 CANADA RD,LAKELAND,TN,38002

Full District Office Address: 2960 CANADA RD,LAKELAND,TN,38002-09712-06985-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 06985-LAKELAND TN

Pay Type: Hourly

Start Rate: 15

Max Rate: 17.5

Similar Jobs

Service Market Packaging Engineer

Volvo Group • Byhalia, MS • 1h ago

Management & Administrative

Service Market Packaging Engineer Location: Byhalia, MS, US, 38611 Position Type: Professional Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure so...

1h ago

Go to Apply

Customer Service Associate

Walgreens • Arlington, TN • 6h ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

6h ago

Go to Apply

Customer Service Associate

Dollar Tree • Memphis, TN • 9h ago

Management & Administrative

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend...

9h ago

Go to Apply

Client Relationship Account Manager - Blueprint

United Auto Delivery & Recovery Inc. • Collierville, TN • 11h ago

Management & Administrative

Job Descriptions: Are you a relationship-builder with a passion for client success? Do you thrive in a fast-paced environment where every detail matters? Join our Blueprint Team at United Recovery and Remarketing (UR2) -...

11h ago

Go to Apply

(USA) GM Coach (Non-Complex) - WM, Management

Walmart • Olive Branch, MS • 16h ago

Management & Administrative

Position Summary... What you'll do... Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback TourtoTeach communicating and collaborating with...

16h ago

Go to Apply

(USA) Area Manager

Walmart • Olive Branch, MS • 1d ago

Management & Administrative

Position Summary... What you'll do... 2nd Shift- Outbound Implements the business plan for assigned area of responsibility by communicating goals and managing staffing and scheduling assigning duties andcoordinating work...

1d ago

Go to Apply

Operations Program Manager

First Horizon Bank • Memphis, TN • 1d ago

Management & Administrative

Description Location: On site at location listed in job posting. At First Horizon Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right...

1d ago

Go to Apply

Customer Service Associate I

Dollar Tree • Covington, TN • 3d ago

Management & Administrative

3d ago

Go to Apply

Strategy & Tech Change Senior Manager - FSI

Deloitte • Memphis, TN • 3d ago

Management & Administrative

Strategy & Tech Change Senior Manager - FSI Our Human Capital practice is at the forefront of transforming the nature of work. As converging forces reshape industries, our team uniquely addresses the complexities of...

3d ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Byhalia, MS • 3d ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.