Customer Service Manager (Route&Account Management) - San Antonio, TX

Compass Group, North America • San Antonio, TX • 7h ago

Parks Coffee

Schedule : M-F 7am-4pm

Pay Range: $55,000 - $65,000 / year

The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg

About Parks Coffee:

Parks Coffee is a privately owned office coffee service company, providing drinks, snacks and break room supplies to more than 15,000 businesses across 12 branches, with humble origins in the family garage. Back in 1986 Randy Parks had a vision of bringing gourmet coffee and professional equipment to the office dwelling masses. In the early days, Randy worked as sales and route deliveryman, while his wife Debbie handled the paperwork and ran a home daycare service. Now, over thirty years later, you will see them both in the office, still honing the dream that has created a multi-million-dollar business, with locations throughout Texas, Oklahoma, Arizona, and southern California. Parks Coffee is an equal opportunity employer.

Job Summary

Key Responsibilities:

Develops an account level incremental sales plan with local Company management; track performance and increase profitability (Owners Business Plan).

Coordinates efforts to improve the customer retention and client experience at the point of sale.

Builds retail pricing opportunities and encourage repeat sales (Best Practices), and introduce new products to increase revenue.

Drives compliance to merchandising standards.

Assesses performance by location through audit reports (Quarterly District Evaluations).

Is customer facing + performs route supervision

Preferred Qualifications:

A Bachelor's degree is preferred.

Excellent communication skills required.

Must be able to travel to client sites locally.

Must be passionate about providing world class service to our clients and customers.

Coffee / refreshment industry experience preferred.

Associates at Parks Coffee are offered many fantastic benefits.

Both full-time and part-time positions offer the following benefits to associates:

Retirement Plan

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

Medical

Dental

Vision

Life Insurance/AD

Disability Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

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