Operations Manager

CVS Health • Norfolk, VA • 3h ago

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:

Overall store management, supervision, and policy implementation

Sales and inventory management

Employee staffing, training, and development

Financial management

Customer service leadership

Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.

Essential Functions:

Management

Lead others and work effectively with store crews

Supervise, assign and direct activities of the store's crew

Effectively communicate information to store crew and supervisors in an open and timely manner

Support Store Manager with actions plans for operational and service improvement

Customer Service

Assist customers with their questions, problems and complaints

Promote CVS customer service culture (greet, offer help, and thank)

Required Qualifications

Deductive reasoning ability, advanced analytical skills and computer skills.

Advanced communication skills, leadership, supervision, and influencing skill

Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

Experience as a retail manager or supervisor

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The typical pay range for this role is:

$18.00 - $28.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan .

No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 01/27/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Similar Jobs

SURTASS Operations Manager

V2X • Virginia Beach, VA • 3h ago

Management & Administrative

Overview This position description is subject to change at any time as needed to meet the requirements of the program or company. Working across the globe, V2X builds smart solutions designed to integrate physical and di...

3h ago

Go to Apply

Marketing Manager Lead

USAA • Chesapeake, VA • 8h ago

Management & Administrative

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community a...

8h ago

Go to Apply

Access Control Security Officer

Securitas Security Services USA, Inc. • Suffolk, VA • 11h ago

Management & Administrative

Access Control Security Officer Wage: $16.50/ hour Position Requirements: 1 year of security experience preferred, but not required Must have reliable transportation Must be able to work 1st, 2nd, and 3rd shifts Must be...

11h ago

Go to Apply

General & Product Liability Complex Claim Examiner - Multi-State Preferred - Hybrid - Sedgwick Office

Sedgwick • Norfolk, VA • 13h ago

Management & Administrative

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experi...

13h ago

Go to Apply

Warehouse Janitorial Site Manager

Kellermeyer Bergensons Services • Chesapeake, VA • 14h ago

Management & Administrative

Join a fast-paced, growing, and exciting company full of great opportunities! Kellermeyer Bergensons Services (KBS) has an immediate full-time opportunity to join our operations team as a Warehouse Janitorial Site Manage...

14h ago

Go to Apply

Talent Acquisition Coordinator

Family Dollar • Chesapeake, VA • 16h ago

Management & Administrative

Family Dollar is seeking a dynamic Recruiting Coordinator to join the Talent Acquisition (TA) team. This role provides administrative support for Corporate, Stores and Distribution Center teams. You will be responsible f...

16h ago

Go to Apply

Manager Data & Analytics - Supply Chain Engineering

Dollar Tree • Chesapeake, VA • 18h ago

Management & Administrative

About Your Role: As a Data & Analytics Manager at Dollar Tree's Corporate Office, you'll define business needs and use analytics as an enabler to deliver measurable business value. You'll help shape and optimize next...

18h ago

Go to Apply

Sales Management Trainee Intern

Enterprise Mobility • Newport News, VA • 1d ago

Management & Administrative

Overview If you're looking to hit the ground running, the Enterprise Management Internship will help you build valuable business and leadership skills. For a university/college student, the real-world professional experi...

1d ago

Go to Apply

Sales Management Trainee Intern

Enterprise Mobility • Norfolk, VA • 1d ago

Management & Administrative

1d ago

Go to Apply

Sales Management Trainee Intern

Enterprise Mobility • Virginia Beach, VA • 1d ago

Management & Administrative

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.