Retail Sales Associate Full Time

BJs Wholesale Club • Millsboro, DE • 18h ago

Why You'll Love Working at BJ's

At BJ's Wholesale Club, our team members are at the heart of everything we do. That's why we offer a comprehensive benefits package designed to support your health, well-being and future - both on and off the job. When you grow, we grow.

Here's just some of what you can look forward to:

Weekly Pay: Get paid every week so that you can manage your money on your terms.

Free BJ's Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*

Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*

Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.*

401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).*

Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ's common stock at a 15% discount.

Eligibility requirements vary by position.

Job Summary

Responsible for Executing Acquisition 365, renewing, upgrading, cross-selling BJ's Loyatly Programs. Also responsible for merchandise returns, exchanges, pick-ups, and general customer services inquiries. Provides excellent and efficient member service.

Team Members:

Carry out job functions and responsibilities as assigned. Support the application of club policies, procedures and compliance.

We strive for flawless execution and hold ourselves accountable.

Acts with honesty and integrity and lead with the member in mind to address any and all concerns and to escalate any concerns, as appropriate.

Ensure a safe and positive environment for our members and each other.

Embrace inclusion and diversity, by working together with collaboration and respect. Work as a team to achieve goals.

Move with speed and agility in everything we do.

Innovate and adapt so we can move as fast as the world around us.

Maintain a friendly to and positive attitude.

Members:

Deliver service excellence through all points of contact.

Resolve and deescalate to address every member concern.

Ensure a safe and positive environment and experience for the members.

Daily commitment to GOLD Member Standards

Greet, Anticipate, Appreciate (GAA)

Fast, Friendly Full, Fresh, Clean

Club Standards: Work as a team to deliver GOLD club standards daily.

Work with commitment and pride to deliver GOLD- Grand opening look daily

All items stocked and promotional plans executed

Maintain visible accurate signage

Clean and organized, inside and out

Know your Business:

Understand how to access and read production and/or financial performance reporting for your department.

See the connection between consistent execution and the positive impact it can have on the business.

Major Tasks, Responsibilities, and Key Accountabilities

Promotes the BJ's value proposition regarding acquisition, retention, perks, and the Member experience.

Converts potential members by actively and effectively pitching all membership programs in accordance with company policies and practices.

Sells BJ's membership products to potential new and existing members with high energy and determination

Drives toward goal achievement, defined by business established benchmarks and results

Exhibits clear understanding of all BJ's Membership options, and Co-Brand credit card.

Delivers superior customer service to Members by serving as a first line point-of-contact regarding membership, credit card applications, general questions, issues, merchandise returns, exchanges, product look up, and pick-ups.

Follows tax exempt/resale membership policies in regard to the retention processes and procedures, including monitoring membership renewals and tax-exempt/resale status.

Resolves Member concerns in a courteous and timely manner. Escalates issues to PIC and MOD when necessary.

Assists with BOPIC (Buy Online and Pick Up In Club) orders for members.

Maintains all club policies and procedures.

Performs other duties as assigned, including working in other departments as needed.

Regular, predictable, full attendance is an essential function of this job.

Qualifications

Prior front line/customer service or previous sales experience preferred.

Results driven with proven success in goal achievement

Basic math skills preferred.

Computer proficiency preferred.

Environmental Job Conditions

Most of the time is spent frequently remaining in a stationary position on hard surfaces. There may be a need to occasionally position oneself to examine or scan merchandise, including bending, handling, pulling, reaching, and/or stooping.

Occasionally requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance.

Located in a comfortable indoor area with infrequent exposure to temperature extremes and loud noises. There may be occasional contact with cleaning agents.

In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is starting from $16.50.

Similar Jobs

Cashier Part Time

BJs Wholesale Club • Millsboro, DE • 13h ago

Retail & Hospitality

Why You'll Love Working at BJ's At BJ's Wholesale Club, our team members are at the heart of everything we do. That's why we offer a comprehensive benefits package designed to support your health, well-being and future -...

13h ago

Go to Apply

Boscov's- Seasonal Retail Sales Hiring Event!

Boscov's Department Store, LLC • Salisbury, MD • 18h ago

Retail & Hospitality

Open Interviews! Boscov's is a chain of full service department stores serving the total family needs of our customers. For over 100 years, Boscov's has been known for its great values and famous brands, and for offering...

18h ago

Go to Apply

Delivery Driver

United Electric Supply Co., Inc. • Salisbury, MD • 1d ago

Retail & Hospitality

Delivery Driver - Salisbury, DE Who we are: United Electric Supply Co. Inc. is a nationally recognized, 100% employee-owned company that is a major supplier of electrical products, and advanced services for the construct...

1d ago

Go to Apply

Trade Execution Merchandiser

Perdue Farms, Inc. • Salisbury, MD • 1d ago

Retail & Hospitality

Perdue AgriBusiness is an international agricultural products and services company that handles agricultural commodities and a diverse portfolio of products and businesses. It is part of Perdue Farms, a fourth-generation...

1d ago

Go to Apply

OPERATIONS MANAGER (EVS) 2nd Shift - Milford, DE

Compass Group, North America • Milford, DE • 3d ago

Retail & Hospitality

Crothall Healthcare ?Salary: $52,000-$58,000 Other Forms of Compensation: Pay Grade: 10 Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services ex...

3d ago

Go to Apply

2nd Shift Food Safety/ Food Quality (QA Tech)

Perdue Farms, Inc. • Georgetown, DE • 3d ago

Retail & Hospitality

Perdue Foods has a goal of becoming the most trusted name in premium proteins by creating products for consumers and for retail and foodservice customers around the globe while changing the way animals are raised for foo...

3d ago

Go to Apply

Retail Stocking Supervisor

Harbor Freight Tools • Rehoboth Beach, DE • 5d ago

Retail & Hospitality

170362BRPosting Title:Retail Stocking SupervisorJob Description: A Supervisor (full-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work matters...

5d ago

Go to Apply

Retail Sales Manager

Harbor Freight Tools • Rehoboth Beach, DE • 6d ago

Retail & Hospitality

170328BRPosting Title:Retail Sales ManagerJob Description: Our Assistant manager (full-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work matte...

6d ago

Go to Apply

Retail Sales Associate

Harbor Freight Tools • Salisbury, MD • 1w ago

Retail & Hospitality

170307BRPosting Title:Retail Sales AssociateJob Description: A Retail Sales Associate (part-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work...

1w ago

Go to Apply

Aircraft Maintenance Controller

Piedmont Airlines • Salisbury, MD • 1w ago

Retail & Hospitality

We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way we deliver industry-le...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.