Client Relations Associate

Catholic Health Initiatives • Fargo, ND • 11h ago

Job Summary and Responsibilities

Home Health & Hospice...Your time at work should be fulfilling. Rewarding. Inspiring. That's what you'll find when you join CHI Home Health and Hospice. Experience the opportunity to provide compassionate, personalized care in the home. Our skilled staff improve lives by providing care for our patients wherever they call home. We are focused on caring for patients recovering from injuries, living with a chronic illness, and other medical needs.

The Client Relations Associate (CRA) makes essential contributions to the achievement of the organization's objectives as a field-based business development representative, consistently meeting the volume expectations for referrals and admissions. The CRA is the voice of the customer. The position maintains and grows current market share and grows new sources of business sufficient to support the branch's business plan. This position will work with the Agency Director and Director of Business Operations to develop and execute specific strategies and tactics to achieve revenue targets, patient experience and profitability goals. Depending on which business unit is assigned, the CRA's primary customers are skilled nursing facilities, assisted living communities, community-based residential facilities, physicians, professional associations and organizations within the established market.

Key Job Responsibilities:

Identifies and qualifies health care relationships within regional territory with a focus on skilled nursing facilities, assisted living communities, community-based residential facilities, physicians and other health care providers and hospital systems.

Develops and maintains relationships with key customer sources through regular contact and follow-up procedures

Acts as the key contact for client troubleshooting and conflict resolution.

Responsible for developing and working a yearly business plan for the region that includes strategies for exceeding established budgets and goals

Develops and maintains accurate data on customer relationships within RSL on each key referral source to provide client information needed to build strong ties and deliver customer satisfaction

Represents CHI Health at Home in relevant professional organizations and in the community.

Assists with educating the community about services

CRA follows referral of a patient to CHI Health at Home, assists facility discharge coordinators in coordinating quality home care services for clients.

Job Requirements

Health care professional credential, Bachelor's degree or comparable business experience required.

Minimum of one year of related sales experience, preferably in a health care/medical field or patient transportation.

Valid Driver's license

Valid Current Auto Insurance

Where You'll Work

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

Pay Range

$26.76 - $39.81 /hour

We are an equal opportunity/affirmative action employer.

Similar Jobs

Service Operations Manager

RDO Equipment • Hawley, MN • 20h ago

Management & Administrative

Description $80000 - $110000 / year Compensation & Benefits: 32% bonus potential Comprehensive benefits package Training and development, as well as opportunities to grow within the organization This role will provid...

20h ago

Go to Apply

Registered Nurse - Intensive Care Unit

Veterans Affairs, Veterans Health Administration • Fargo, ND • 1d ago

Hospital & Medical

Summary The Intensive Care Unit (ICU) Registered Nurse (RN) is responsible for providing competent, evidence-based care to high acuity, complex patients. This position will cross train to Hemodialysis. The Dialysis RN is...

1d ago

Go to Apply

Registered Nurse RN

BioLife Plasma Services • Fargo, ND • 1d ago

Hospital & Medical

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice (...

1d ago

Go to Apply

Electronic Document Management System (EDMS) Datacap Developer - ITS5

State of Minnesota • Moorhead, MN • 1d ago

Legal & Paralegal

Working Title: Electronic Document Management System (EDMS) Datacap Developer Job Class: Information Technology Specialist 5 Agency: Minnesota IT Services Job ID : 89741 Location : Various Telework Eligible : Yes/Remote...

1d ago

Go to Apply

Advanced Practice Registered Nurse - Primary Care

Veterans Affairs, Veterans Health Administration • Fargo, ND • 2d ago

Hospital & Medical

Summary The 2-page Resume requirement does not apply to this occupational series. For more information, refer to Required Documents below. Responsibilities The NP is a licensed independent practitioner with advanced educ...

2d ago

Go to Apply

Ag Equipment Operator

Del Norte Harvesting LLC • Mapleton, ND • 2d ago

ND JO # 919979 9/22/2025 - 5/1/2026 Agriculture Equipment Operator to transport workers. Must have the correct @type of license required by State and Federals laws, and drivers responsible for transporting workers will b...

2d ago

Go to Apply

Construction Management Intern (Summer 2026)

Amrize • Moorhead, MN • 2d ago

Trucking & Construction

Construction Management Intern (Summer 2026) Requisition ID: 14817 Location: Moorhead, MN, US, 56560 Pay Type: Estimated Wage Range $20.00 - $26.00/Hourly COMPANY OVERVIEW Amrize is building North America. From bridges a...

2d ago

Go to Apply

EJ Integration Specialist Senior - Planner Senior State

State of Minnesota • Moorhead, MN • 2d ago

Working Title: EJ Integration Specialist Senior Job Class: Planner Senior State Agency: Pollution Control Agency Job ID : 89736 Location : Various* Telework Eligible : Yes Full/Part Time : Full-Time Regular/Temporary : L...

2d ago

Go to Apply

Physician Assistant - Primary Care

Veterans Affairs, Veterans Health Administration • Fargo, ND • 2d ago

Hospital & Medical

Summary The 2-page Resume requirement does not apply to this occupational series. For more information, refer to Required Documents below. Responsibilities The PA practices general medicine with a focus on community-base...

2d ago

Go to Apply

Senior Product Manager - Dynamics 365 Finance

Microsoft Corporation • Fargo, ND • 2d ago

Finance, Accounting & Banking

At Microsoft, we are redefining the future of business applications with AI. Our mission is to digitally transform how finance operates - empowering people and organizations to achieve more through intelligent, agentic E...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.