Collections Specialist - Eurofins Environment Testing - Cleveland (Barberton), OH

Eurofins • Barberton, OH • 18h ago

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies. The Collections Specialist is assigned an account portfolio and is responsible for reviewing and evaluating the status of client accounts within the portfolio. The person in this role will be responsible for contacting clients for payment of past due invoices and researching and resolving conflicts that result in the client delaying payment; as well as working with accounts as directed by the collections manager and within collections policy. The person in this role will also be responsible for communicating account issues and compiling reports for use by management in making critical client account decisions as well as maintaining excellent internal and external customer service. Position is 1st Shift, M-F 7am - 3:30pm. This is primarily a remote position but MUST be local to Barberton, OH and able to work onsite when needed. Essential Duties and Responsibilities:

Monitor and maintain accounts within assigned portfolio (large accounts).

Contact clients via verbal and written communication for payment of past due invoices.

Provide information and/or documentation to both internal and external clients.

Interact with Collections Manager and Operation Designees to resolve client issues.

Maintain current and accurate account notes in collections software

Provide updates on accounts to Collections Manager, Operations and Sales as needed.

Work daily follow up queue in collections software.

Notify the Collections Manager of negative payment patterns.

Facilitate and/or attend conference calls specific to collections activity on client accounts.

Resolve cash discrepancies on client accounts by research in Oracle of payment application.

Process credit card payments.

Complete side projects/ task as assigned by Collections Manager

Additional duties as assigned

Basic Minimum Qualifications:

High School Diploma or equivalent

At least 1 year of Collections/ Accounts Receivable experience or customer service experience

Computer skills

Authorization to work in the United States without restriction or sponsorship

Ideal Candidates will have:

Previous Collections experience

Previous Accounts Receivable experience

Knowledge of the Accounting process

Customer service experience - internal and external

AS/AA in Accounting or related field is a plus

General business concepts

General accounting knowledge

Computers and accounting software knowledge

Basic mathematical principles

Knowledge of collections policies, procedures and best practices

Strong written and verbal communication skills

Active listening skills

Negotiation skills

Problem solving skills

Organizational skills

Strong customer service skills

Detail oriented

Ability to employ tact and discretion in business-related conversations

Requirements: Apply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjE4ODI3LjEwNTA4QGV1cm9maW5zdXNjb21wLmFwbGl0cmFrLmNvbQ

Similar Jobs

Wealth Management Banking Specialist

Bank of America • Canton, OH • 4h ago

Finance, Accounting & Banking

Wealth Management Banking Specialist Akron, Ohio;Canton, Ohio; Pepper Pike, Ohio; Hudson, Ohio; Columbus, Ohio To proceed with your application, you must be at least 18 years of age. Acknowledge Refer a friend To proceed...

4h ago

Go to Apply

Wealth Management Banking Specialist

Bank of America • Hudson, OH • 4h ago

Finance, Accounting & Banking

4h ago

Go to Apply

Wealth Management Banking Specialist

Bank of America • Akron, OH • 4h ago

Finance, Accounting & Banking

4h ago

Go to Apply

Key Private Bank Senior Relationship Manager

KeyBank NA • Akron, OH • 1d ago

Finance, Accounting & Banking

Location: 219 South Main Street - Akron, Ohio 44308 Job Summary Key Private Bank (KPB) is dedicated to serving our clients' financial needs through expert advice and personalized banking, borrowing, and investment soluti...

1d ago

Go to Apply

Program Manager, Enrollment Accounting

Molina Healthcare • Akron, OH • 1d ago

Finance, Accounting & Banking

JOB DESCRIPTION Job Summary Responsible for internal business projects and programs involving department or cross-functional teams of subject matter experts, delivering products through the design process to completion....

1d ago

Go to Apply

Accounting Manager II

PARKER HANNIFIN CORPORATION • Ravenna, OH • 1d ago

Finance, Accounting & Banking

Job Description Apply Now > Save Job Job Saved Position Summary Position Summary: We are seeking an experienced Accounting Manager II to lead and oversee our accounting team, ensuring accuracy and timeliness in all fi...

1d ago

Go to Apply

Accounting Clerk

Robert Half • North Royalton, OH • 2d ago

Finance, Accounting & Banking

Description We are looking for a detail-oriented Accounting Clerk to join our clients team in North Royalton, Ohio. This role involves a variety of accounting tasks, including managing payables and receivables, assisting...

2d ago

Go to Apply

Accounts Payable Specialist

CHILDRENS HOSPITAL MEDICAL CENTER OF AKRON • Akron, OH • 2d ago

Finance, Accounting & Banking

Full-time, 40 Hours/Week Days Hybrid (Onsite 2-3 Days/Week) Summary: The Accounts Payable Specialist will play a crucial role in maintaining financial records, with a focus on processing invoices for payment. The ideal c...

2d ago

Go to Apply

Bank Teller

FARMERS NATIONAL BANK OF CANFIELD • Mount Eaton, OH • 3d ago

Finance, Accounting & Banking

Description SUMMARY: Processes a variety of customer transactions at a teller window. Recognizes customer needs and recommends products, services, or assistance of other bank employees or departments, to consistently del...

3d ago

Go to Apply

Accounts Payable Associate

Aston Carter • Cuyahoga Falls, OH • 3d ago

Finance, Accounting & Banking

Job Title: Office/AP Associate Job Description The Accounts Payable/Office Associate will play a crucial role within the Treasury Operations organization, supporting invoice payment processes and managing mailroom activi...

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.