Clinical Manager, SSD - REQ002278_1-3175

TheCollegeBoard • Chicago, IL • 3h ago

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13065351 **College Board - Risk Management

Hybrid (NYO) or Remote** This is a fully remote role. Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and Wednesday in office).

In lieu of a cover letter, all applicants must complete the accompanying questionnaire. Candidates without a questionnaire will not be considered https://forms.office.com/r/82R9yfiYCn

About the Team

Services for Students with Disabilities (SSD)

The SSD team at College Board is a close knit, dedicated team of 28 people with a passion for helping test-takers with disabilities from around the world receive appropriate accommodations on College Board tests. The team is committed to providing exceptional decision making, education, and outreach to support test-takers, school personnel, and family members/guardians. We pride ourselves on being thorough and knowledgeable by staying current in the field. We also work closely with various College Board teams including but not limited to ACO, AP, SAT Suite of Assessments, and our State and District Partners.

About the Opportunity

You will be instrumental in College Board\'s mission to clear a path for all students to own their future. College Board provides accommodations to test-takers with disabilities so they can demonstrate their knowledge and skills. Your role will ensure that College Board exams accurately reflect the test-taker\'s aptitude/achievement rather than their disability.

A Clinical Manager is an integral member of a team of professionals responsible for ensuring that test-takers with disabilities have access to all College Board tests. Under the direction of the Directors of Clinical Review, you assist with all activities associated with evaluating students\' disability documentation to determine eligibility for accommodations on College Board tests (i.e., SAT Suite of Assessments; AP, CLEP). Additionally, the Clinical Manager communicates with school personnel, test- takers, families/guardians, and other College Board departments regarding documentation and accommodations, and serves as a resource in understanding psycho-educational assessment.

In this role you will:

Documentation Review and Determination (80%)

Conduct cross program reviews of documentation from students seeking

accommodations on College Board tests.

Produce accurate and well-reasoned eligibility determinations that

ensure access to College Board tests for test-takers with disabilities.

Outreach & Customer Service (15%)

Handle direct verbal and written communications with secondary

schools, education professionals (counselors, psychologists, etc.), parents/guardians, and test-takers relevant to decisions, documentation, and accommodations.

Listen carefully and with empathy to parent and test-taker concerns.

Educate the caller about the review and appeal processes.

Provide guidance on how accommodations are provided on College Board

tests to ensure the test-takers needs are being addressed by the approved accommodations.

Maintain communication with relevant professional organizations to

highlight College Board\'s mission to serve test-takers with disabilities.

Collaboration, Consultation and Technology (5%)

Use various databases to gather relevant student data.

Consult and collaborate with colleagues from both intra and

interdisciplinary professions (psychology, neuropsychology, audiology, vision experts, medical experts).

Provide and receive feedback to ensure the effectiveness, qualityassurance and efficiency of the eligibility process.

Produce materials that provide information relevant to

accommodations on College Board tests, including presentations, print and web-based educational tools, and resources to be used for training and professional development.

Facility and openness to exploring and using technology, innovation,

and AI.

About You

Education/Experience: Psy.D./Ph.D. degree in relevant psychological

and education area.

4 to 6 years of direct work experience as a professional in the

practice of psychological/ educational assessment in secondary school or postsecondary level.

Knowledge of secondary school issues/trends related to test-takers

with disabilities.

Extensive knowledge of assessments and procedures as they relate to

the determination of various disabilities and appropriate accommodations.

Strong interpersonal skills and the ability to relate to team

members, other professionals, educators, test-takers, and parents/guardians.

Excellent

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