Operations Manager

CVS Health • Forest Hill, MD • 5h ago

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:

Overall store management, supervision, and policy implementation

Sales and inventory management

Employee staffing, training, and development

Financial management

Customer service leadership

Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.

Essential Functions:

Management

Lead others and work effectively with store crews

Supervise, assign and direct activities of the store's crew

Effectively communicate information to store crew and supervisors in an open and timely manner

Support Store Manager with actions plans for operational and service improvement

Customer Service

Assist customers with their questions, problems and complaints

Promote CVS customer service culture (greet, offer help, and thank)

Required Qualifications

Deductive reasoning ability, advanced analytical skills and computer skills.

Advanced communication skills, leadership, supervision, and influencing skill

Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

Experience as a retail manager or supervisor

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The typical pay range for this role is:

$17.00 - $29.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan .

No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 01/24/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Similar Jobs

Salesforce CPQ Consultant

Deloitte • Baltimore, MD • 2h ago

Management & Administrative

CPQ Consultant Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative de...

2h ago

Go to Apply

Manager, Operations Escrow - US Based Remote

Anywhere Real Estate • Baltimore, MD • 5h ago

Management & Administrative

Job Responsibilities Team Leadership: Recruit, select, and manage talent. Foster a culture of teamwork, customer service, and continuous improvement. Develop leadership skills in Supervisors. Ensure adequate resources to...

5h ago

Go to Apply

Manager, Brand Marketing - US Based Remote

Anywhere Real Estate • Baltimore, MD • 11h ago

Management & Administrative

About you: You're a strategic marketer with a creative edge and a passion for bringing brand stories to life. Your peers might describe you as: deadline-driven, detail-oriented, collaborative, and someone who can juggle...

11h ago

Go to Apply

PT Evening Receptionist

Maryland Treatment Centers, Inc. • Baltimore, MD • 18h ago

Management & Administrative

Job Description Maryland Treatment Centers, is a growing regional behavioral health provider focused on clinical excellence, innovation, and scholarship. We are a thriving center for treatment of addictions and co-occurr...

18h ago

Go to Apply

IT Manager, Enterprise Applications & Data Services (Johns Hopkins Public Safety) - #Staff

Johns Hopkins University • Baltimore, MD • 22h ago

Management & Administrative

Johns Hopkins Public Safety Information Technology (JHPS IT) support internal clients including the Johns Hopkins Police Department (JHPD) in its three jurisdictional boundaries and Johns Hopkins Public Safety Administra...

22h ago

Go to Apply

Sales, National Account Manager - Service Solutions (Nashville, TN)

Philips • Baltimore, MD • 1d ago

Management & Administrative

Sales, National Account Manager - Service Solutions The National Account Manager - Service Solutions leads strategic account management efforts and ensures performance targets are met across designated National Accounts...

1d ago

Go to Apply

Managed Services - Data and Analytics - Senior Manager

PwC • Baltimore, MD • 1d ago

Management & Administrative

Specialty/Competency: Managed Services Industry/Sector: Not Applicable Time Type: Full time Travel Requirements: Up to 60% At PwC, our people in data and analytics focus on leveraging data to drive insights and make info...

1d ago

Go to Apply

AI & GenAI Data Scientist - Manager

PwC • Baltimore, MD • 2d ago

Management & Administrative

Specialty/Competency: Data, Analytics & AI Industry/Sector: Not Applicable Time Type: Full time Travel Requirements: Up to 80% At PwC, our people in data and analytics focus on leveraging data to drive insights and m...

2d ago

Go to Apply

Regional Sales Manager - Civilian (HHS)

Palo Alto Networks • Baltimore, MD • 2d ago

Management & Administrative

Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure...

2d ago

Go to Apply

Area Manager II , North America Customer Fulfillment

Amazon • Sparrows Point, MD • 2d ago

Management & Administrative

Description Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In th...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.