Position: Expeditionary Operations School Program ManagerType: Full-Time/ On-siteLocation: Joint base McGuire-Dix-Lakehurst, NJTravel: N/APosition Summary
OVERVIEW:
The Operations Manager (OM) is responsible for planning, directing, and coordinating the operations at the
Expeditionary Operations School Program (EOS) in accordance with the Performance Work Statement (PWS). The OM dually serves as a Fieldcraft Instructor to accomplish the following objectives, duties, and responsibilities:
Maintain compliance with PWS, EOS Policy, and Company Operating Procedures to deliver satisfactory
Optimize productivity of Instructors throughout the lifecycle of course operations
Decrease and control costs by analyzing and monitoring program budgets to maintain or increase
Improve the service quality by facilitating professional development of Instructions
Ensure service quality by assisting the PM with oversight and management presence during course
Improve the efficiency by managing new instructors and facilitating their training to become qualified
Support and nurture customer relationships as a management point of contact (POC) to EOS Flight
Support the customer relationship as the alternative POC to the Contracting Office Representatives
performance to the customer
profitability
operations
instructors
Leadership
(COR) in urgent issues when PM is not available
OM DUTIES AND RESPONSIBILITIES:
Supervision and Coordination
Assist the PM in coordinating, managing, and monitoring the daily operations of the Team 7Dimension
Conduct peer review of PM's Performance Feedbacks
Facilitate coordination and communication between support functions
Oversee 30/90 Day and 2-Week work schedules of instructors during course lifecycle
Coordinate with Course Leads to schedule Instructor evaluations, weapons qualification, pyrotechnic
Manage new instructors throughout the new hire process until assigned to a Course Lead
Liaison for the PM to HQ for Seventh Dimension and the US Air Force
Assist in the development of strategic plans for operational activity
Adjudication consultant to the PM
Analyze program data and consolidate information for accurate monthly reports
Monitor fixed and variable expenses of vehicle fleet
Manage company inventory of employee issued gear and government furnished equipment
Perform support/logistics functions
Review and approve resumes for new instructors/Leads and participate in the interview process
Monitor and report compliance of EOS Program per the PWS and EOS Policy
Monitor and report performance of Instructors and Role Players
Design and implement policies and procedures as required
Review Course Level Feedback from EOS Students regarding Instructor performance
training, and all other training required by the PWS
FIELDCRAFT INSTRUCTOR DUTIES AND RESPONSIBILITIES:
Be able to work on complex, combat problems in the field, assessing dynamic situations, conveying
Record instructional hours and comply with all rules associated with the Community College of the Air
Perform instruction/demonstration and student evaluations as required by the syllabi and Plan of
Prepare classroom for instruction and ensure academic equipment, projectors, televisions, computer
Provide technical support, planning, consultation, analysis, and expert advice to establish, maintain, and
Perform support/logistics functions arising from preparation for, execution of, and reconstitution
experience, and main points as outlined in lesson plans to the students
Force accreditation policies/procedures, such as evaluations and continuing educational/developmental
requirements (e.g., In-Service Training briefings except student/facility support, vehicle, and supply
support personnel)
Instruction (POI)
learning stations, etc., including uploading computer-based training, if applicable, are functional.
improve their respective area's instruction
following instruction such as, but not limited to, transport of instructional materials, setup of training
ranges, in-processing of students, monitor student weapons cleaning, issue, and turn in training gear, etc.
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
Bachelor's degree
Knowledge and experience in organizational effectiveness and operations management
Knowledge of business and management principles and practices
Knowledge of financial and accounting principles and practices
Information technology skills
Operation of Microsoft 365 (Outlook, Teams, Word, Excel, OneNote, PowerPoint, etc).
Strong computer usage and literacy skills
PHYSICAL DEMANDS AND WORK ENVIRONMENT
Be physically capable of instructing/supporting students in field conditions that may include:
o low light
o smoke
o percussion
o small arms fire (live fire target range, blanks and dye marking cartridges)
o insects
o uneven terrain under all weather conditions for multiple consecutive days wearing load bearing
equipment (i.e., body armor, appropriate helmet, similar equipment to student requirements, etc.)
o And/or carrying training aids or equipment
o Be physically capable of lifting 50lbs unassisted and running 500 feet (not simultaneously)
Physical Demands and Work Environment (continued)
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
