Administrative Coordinator 1, 2, or 3
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Administrative Coordinator 1, 2, or 3
Salary
Depends on Qualifications
Location
Many, LA
Job Type
Classified
Job Number
214223 NLHSD AC1-3 MaNa 102425
Department
LDH- Northwest Louisiana Human Services District
Opening Date
10/24/2025
Closing Date
11/3/2025 11:59 PM Central
Description
Benefits
Questions
About this Job
nlhsd.org
The Northwest Louisiana Human Services District's mission is t o increase public awareness of and provide access to integrated community-based services for individuals with behavioral health and developmental disabilities, promoting wellness, recovery, and independence through education and the choice of a broad range of programmatic and community resources.
Our vision is that the Northwest Louisiana Human Services District exists so that individuals with mental health, addictive disorders, and developmental disabilities residing in the parishes of Bienville, Bossier, Caddo, Claiborne, DeSoto, Natchitoches, Red River, Sabine, and Webster are empowered, and self-determination is valued such that individuals live a satisfying, hopeful, and contributing life.
We are seeking an Administrative Coordinator for the Receptionist/Scheduling Specialist anda Fiscal Administrative Coordinatorfor patient records for the Many Behavioral Health clinic. Also serves as the Medical Records Clerk for the Natchitoches Behavioral Health clinic .
AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLOWING COMPETENCIES:
Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas.
Focusing on Customers: The ability to serve the needs of those who support and/or rely on the services provided.
Following Policies and Procedures: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.
Displaying Professionalism: The ability to recognize how your actions impact the perceptions of both you and your organization.
Minimum Qualifications
No experience or training is required.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be found here (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=106750) .
Job Duties and Other Information
Job Duties:
Serves as the receptionist/scheduling specialist and fiscal administrative coordinator for patient records for the Many BHC and the Medical Records Clerk for Natchitoches BHC.
Answers all incoming calls, determines disposition, documents all calls, and follow-up actions taken.
Greets clients and visitors and directs them to their appropriate destination and/or notifies staff of their arrival.
Verifies Medicaid accounts through the Medicaid website.
Receives deliveries and monitors the fax machine.
Performs scheduling, canceling, and rescheduling of all appointments served by the clinic.
Maintains client information in the database.
Performs all calculating, posting, and verifying duties to obtain financial data for maintaining accounting records for Many clients.
Prepares monies for deposit daily.
Serves as Medical Records custodian.
Position-Specific Details:
Appointment Type : Probational, Promotional
Career Progression : This position may be filled as an Administrative Coordinator 1, 2, or 3
Work Schedule : Work hours are 8:00 am - 4:30 pm, Monday -Friday.
Location: This position is with the Northwest Louisiana Human Services District's Many and Natchitoches Behavioral Health Clinics located at 265 Highland Drive, Many, and 210 Medical Drive, Natchitoches, LA. The incumbent will work 2 days a week in Many and 3 days in Natchitoches.
Compensation : Based on level of qualifications and experience.
**Note regarding the advertised pay range: The advertised maximum amount listed is the maximum salary a person can make while in this title/level over their career, and not the maximum amount we are allowed to pay a new hire .
Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring and retention of individuals with disabilities.
How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
*Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
This agency participates in the E-Verify system for verification of citizenship and employment authorization.
Contact Information:
For further information about this vacancy, contact:
NW LA Human Services District
Human Resources
1310 N Hearne Ave
Shreveport, LA 71107
318-676-5111
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave- Up to six weeks paid parental leave
More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave - State employees receive the following paid holidays each year:
New Year's Day
Martin Luther King, Jr. Day,
Mardi Gras,
Good Friday,
Memorial Day,
Independence Day,
Labor Day,
Veteran's Day,
Thanksgiving Day and Christmas Day.
*** Additional holidays may be proclaimed by the Governor
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the @type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\Retirement\System.mp4) to give you more detailed information about their system
Teacher's Retirement System of Louisiana (www.trsl.org),
Louisiana School Employees Retirement System (www.lsers.net), among others
01
Have you ever worked for the State of Louisiana? Please make sure work history reflects this experience.
Yes
No
02
How many years of experience do you have in which clerical work was a major duty? Please make sure work history reflects this experience.
None
Less than 1 year
At least 1 year but less than 2 years
At least 2 years but less than 3 years
At least 3 years but less than 4 years
At least 4 years but less than 5 years
At least 5 years or more
03
Rate your ability to communicate effectively based on our definition: The ability to relay information correctly and appropriately to connect people and ideas.
1= I have no experience and/or am uncomfortable communicating effectively
2= I have limited experience or require assistance to communicate effectively
3= I can communicate effectively
4= I can communicate effectively and help others improve their communication
04
Explain your rating by providing specific and relevant examples in the box below.
05
Rate your ability to display professionalism based on our definition: The ability to recognize how your actions impact the perceptions of both you and your organization.
1= I have no experience and/or am uncomfortable displaying professionalism
2= I have limited experience or require assistance to display professionalism
3= I can display professionalism
4= I can display professionalism and help others improve their ability to display professionalism
06
Explain your rating by providing specific and relevant examples in the box below.
07
Rate your ability to focus on customers based on our definition: The ability to serve the needs of those who support and/or rely on the services provided.
1= I have no experience and/or am uncomfortable focusing on customers
2= I have limited experience or require assistance to focus on customers
3= I can focus on customers
4= I can focus on customers and help others improve their ability to focus on customers
08
Explain your rating by providing specific and relevant examples in the box below.
Required Question
Employer
State of Louisiana
Address
For agency contact information, please refer to
the supplemental information above.
Louisiana State Civil Service, Louisiana, 70802
Phone
(866) 783-5462
Website
http://agency.governmentjobs.com/louisiana/default.cfm
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