Customer Service Associate

Walgreens • Martinsville, VA • 3h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1699000BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 103 COMMONWEALTH BLVD W,MARTINSVILLE,VA,24112

Full District Office Address: 103 COMMONWEALTH BLVD W,MARTINSVILLE,VA,24112-01806-01257-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 01257-MARTINSVILLE VA

Pay Type: Hourly

Start Rate: 15

Max Rate: 17.5

Similar Jobs

Part Sales Manager - Full Time

AutoZone, Inc. • Rocky Mount, VA • 3d ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

3d ago

Go to Apply

Receptionist Reimbursement Specialist

Piedmont Community Services • Rocky Mount, VA • 1w ago

Management & Administrative

Piedmont Community Services is seeking a dedicated and professional Reimbursement Specialist to serve as the first point of contact for clients, staff, and visitors. This position plays a critical role in ensuring effici...

1w ago

Go to Apply

Warehouse Clerk

WestRock Company • Ridgeway, VA • 3w ago

Management & Administrative

SUMMARY: The Warehouse Clerk \u2014 Assembly position is responsible for performing a combination of tasks to receive, store, distribute, and ship products and materials. ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE...

3w ago

Go to Apply

Teller Retail Banker

Woodforest National Bank • Martinsville, VA • 4d ago

Retail & Hospitality

Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation.Woodforest National Bank is...

4d ago

Go to Apply

Retail Sales Associate

Harbor Freight Tools • Martinsville, VA • 4d ago

Retail & Hospitality

170271BRPosting Title:Retail Sales AssociateJob Description: A Retail Sales Associate (part-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work...

4d ago

Go to Apply

Retail Sales Supervisor

Harbor Freight Tools • Martinsville, VA • 4d ago

Retail & Hospitality

170269BRPosting Title:Retail Sales SupervisorJob Description: A Supervisor (full-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work matters and...

4d ago

Go to Apply

Wireless Retail Sales Associate - W2337

OSL Retail Services • Rocky Mount, VA • 1w ago

Retail & Hospitality

Overview Ready to unlock unlimited earning potential?You will have unlimited earning potential with $14/hour base pay and uncapped commission! Employees earn $17/hour just hitting minimum expectations and top performers...

1w ago

Go to Apply

Manufacturing Machine Operator - Days

ProAmpac Holdings, Inc. • Rocky Mount, VA • 1w ago

Manufacturing & Warehouse

Description About the Company - ProAmpac is a leading global flexible packaging company with comprehensive product offerings. Providing creative packaging solutions, industry-leading customer service and award-winning in...

1w ago

Go to Apply

Assistant Manager I

Family Dollar • Eden, NC • 1w ago

Retail & Hospitality

We're seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with store functions and day-t...

1w ago

Go to Apply

Maintenance Technician

Aerotek • Madison, NC • 1w ago

Retail & Hospitality

Maintenance Mechanic in Madison, NC Night Shift (223) Direct Placement Job Description You will work with large industrial-sized boilers and machinery, including coal-fired systems used in brick manufacturing. This role...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.