Customer Service Associate

Walgreens • Northfield, IL • 3h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1699541BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Full-time

Job Function: Retail

Full Store Address: 1825 WILLOW RD,NORTHFIELD,IL,60093

Full District Office Address: 1825 WILLOW RD,NORTHFIELD,IL,60093-02925-03926-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 03926-NORTHFIELD IL

Pay Type: Hourly

Start Rate: 15

Max Rate: 17.5

Similar Jobs

Administrative Support Worker

CAI • Evanston, IL • 1h ago

Management & Administrative

Administrative Support Worker Req number: R6485 Employment @type: Full time Worksite flexibility: Onsite Who we are CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1...

1h ago

Go to Apply

Customer Service Associate

Walgreens • Prospect Heights, IL • 3h ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

3h ago

Go to Apply

Customer Service Associate

Raising Cane's • Chicago, IL • 3h ago

Management & Administrative

Starting hiring pay at: $16.75 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In...

3h ago

Go to Apply

Executive Administrative Assistant

Brunswick • Mettawa, IL • 6h ago

Management & Administrative

Are you ready for what's next? Come explore opportunities within Brunswick, a global marine leader ( https://youtube.com/watch?v=ksuQ6B2j\mA ) committed to challenging conventions and innovating next-generation technolog...

6h ago

Go to Apply

Customer Service Representative

Gerber Collision & Glass • Schaumburg, IL • 6h ago

Management & Administrative

Company: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With $3+ billion in...

6h ago

Go to Apply

Department Administrative Assistant, Tutoring (FT), CFRN13453PEER

College of DuPage • Glen Ellyn, IL • 6h ago

Management & Administrative

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13059469 r rDepartment Administrative Assistant, Tutoring (FT), CFRN13453PEER r rD...

6h ago

Go to Apply

Coordinator, Inventory Control - Supply Chain

Chicago Transit Authority • Chicago, IL • 8h ago

Management & Administrative

Coordinator, Inventory Control - Supply Chain - ( 2500007Z ) Description SALARY $81,802.6352 POSITION SUMMARY Under general supervision, coordinates and supervises supply chain personnel and activities at assigned wareho...

8h ago

Go to Apply

Entry Level Lab Support Clerk

Labcorp • Itasca, IL • 9h ago

Management & Administrative

Are you organized, accountable, and have always gone the extra mile to make sure things are done right? Imagine the impact those skills can have in ensuring the accuracy of millions of healthcare tests, every month. If y...

9h ago

Go to Apply

Entry Level Lab Support Clerk

Labcorp • Itasca, IL • 9h ago

Management & Administrative

9h ago

Go to Apply

Account Manager

Insight Global • Lake Zurich, IL • 9h ago

Management & Administrative

Job Description This mechanical services company is looking for an Account Manager to join their team in North Eastern Minneapolis. The role is focused on managing projects on-site, estimating jobs, and driving client en...

9h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.