Customer Service Associate

Walgreens • Ionia, MI • 7h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1698706BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Flexible hours

Job Function: Retail

Full Store Address: 2450 S STATE RD,IONIA,MI,48846

Full District Office Address: 2450 S STATE RD,IONIA,MI,48846-02140-07952-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 07952-IONIA MI

Pay Type: Hourly

Start Rate: 15

Max Rate: 17.5

Similar Jobs

Part Sales Manager - Part Time

AutoZone, Inc. • Ionia, MI • 3w ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

3w ago

Go to Apply

Customer Service Representative

Gerber Collision & Glass • Grand Ledge, MI • 3w ago

Management & Administrative

Company: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With $2+ billion in...

3w ago

Go to Apply

Customer Service Associate I

Family Dollar • Portland, MI • 4w ago

Management & Administrative

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend...

4w ago

Go to Apply

Registered Nurse (RN)

Ciena Healthcare Management • Carson City, MI • 12h ago

Hospital & Medical

Sign On Bonus of $7,500 for Full Time Are you a critical thinker, a skilled communicator and passionate about caring for seniors? Are you seeking career advancement? As a Registered Nurse (RN) at The Laurels of Carson Ci...

12h ago

Go to Apply

Registered Nurse (RN)

Ciena Healthcare Management • Lowell, MI • 13h ago

Hospital & Medical

$10,000 Sign-On Bonus for Full Time All Shifts Available Are you a critical thinker, a skilled communicator and passionate about caring for seniors? Are you seeking career advancement? As a Registered Nurse (RN) at The L...

13h ago

Go to Apply

Registered Nurse (RN)

Ciena Healthcare Management • Perrinton, MI • 13h ago

Hospital & Medical

Sign On Bonus $10,000 FT + $5,000 PT Full Time Days, 6:00am-6:30pm, and Full + Part time Nights, 6:00pm-6:30am, Available Are you a critical thinker, a skilled communicator and passionate about caring for seniors? Are yo...

13h ago

Go to Apply

Director of Nursing (DON)

Ciena Healthcare Management • Perrinton, MI • 13h ago

Hospital & Medical

$15,000 Sign On Bonus Are you looking for a nursing leadership opportunity with a growing organization? The Laurels of Fulton has an exceptional opportunity for a Director of Nursing (DON) to join our team. As the Direct...

13h ago

Go to Apply

Assistant Manager - Restaurant

Love's Travel Stops & Country Stores • Grand Ledge, MI • 19h ago

Retail & Hospitality

Benefits: ? Fuel Your Growth with Love's - company funded tuition assistance program Paid Time Off Flexible Scheduling 401(k) - 100% match up to 5% Medical/Dental/Vision Insurance after 30-days Competitive Pay Career Dev...

19h ago

Go to Apply

Restaurant Leader (Manager) Trainee

7-Eleven • Grand Ledge, MI • 1d ago

Retail & Hospitality

Restaurant Leader (Manager) Trainee Apply Now ( https://my7elevenhr.wd12.myworkdayjobs.com/Careers/job/Store-44417-GRAND-LEDGE-MI/Restaurant-Leader--Manager--Trainee\R25\0000008835/apply ) Save Job Job ID R25_0000008835...

1d ago

Go to Apply

Greenville Part Time Teller

Isabella Bank • Greenville, MI • 2d ago

Finance, Accounting & Banking

In order to be considered for this position you must apply online at: [ https://www.isabellabank.com/about-us/careers.html ]( https://www.isabellabank.com/about-us/careers.html ) Position Title: Teller Reports To: Teller...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.