Spa Front Desk at The Opus, Westchester-Full-Time

Crescent Hotels and Resorts • White Plains, NY • 10h ago

Description

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that 'feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are looking for our next great team member to join us on our Spa team. We are committed to providing you with:

Highly competitive wages

An exceptional benefit plan for eligible associates & your family members

RSP/401K matching program for eligible associates

Flexible scheduling to allow you to focus on what is important to you

Discounts with our Crescent managed properties in North America for you & your family members

Tuition Assistance Benefit

Discount at Spa and Red Horse Restaurant

Here is what you will be doing each day:

As a Spa Front Desk Agent, your role involves warmly greeting guests and efficiently managing various tasks. This includes handling incoming calls for appointments, ensuring accurate scheduling for therapists, describing and upselling our services, escorting guests to their locker, providing tours of the spa, replenishment of spa amenities, laundry, light housekeeping, and promoting spa, salon, and fitness center services to guests. You will also accommodate guest and member requests, answer inquiries, and actively sell spa/salon services, retail products, and memberships.

Flexibility and a collaborative mindset are crucial, as you will need to assist colleagues as needed, showcasing a strong team-oriented approach. Building and maintaining positive relationships with both associates and guests are key aspects of this role.

Does this sound like you?

You possess a deep enthusiasm for the spa industry and the health and wellness sector. Your dedication to delivering exceptional customer service and your commitment to ensuring guest satisfaction are evident. Your skills will undoubtedly contribute significantly to this position. Seeking a job with flexibility, you are open to working various shifts, including days, evenings, and weekends, to align with your personal life.

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

For applicants who will be working in NYC, the anticipated compensation range for the position is $20.35 per hour; for applicants who will be working in New York, the anticipated compensation range for the position is $20.35 per hour. The salary offered to a successful candidate will be dependent on several factors that may include but are not limited to years of experience within the job, years of experience within the required industry, education, work location, etc. Crescent Hotels is a multi-state employer and the salary ranges indicated herein may not reflect positions that work only in other states.

Qualifications

Behaviors

Required

Team Player: Works well as a member of a group

Enthusiastic: Shows intense and eager enjoyment and interest

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Required

Self-Starter: Inspired to perform without outside help

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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