Retail Supervisor

Corewell Health • Grand Rapids, MI • 14h ago

Job Summary

Supervises the delivery of high quality food and nutritional services to Corewell Health patients, retail patrons, catering, administration and employees, including the delivery of quality patient tray services.

Essential Functions

Supervises and coordinates the daily activities of employees in the kitchen, catering and retail areas, ensuring all deadlines and quality standards are met.

Monitors and evaluates food and nutrition services operations to ensure that workflow and organization maximize resources and minimize delays.

Ensures that a clean and sanitary environment is maintained, and that equipment is repaired and in good working order. Researches and recommends needed repairs or replacements for equipment, and performs follow up activities to ensure completion of repairs.

Monitors and evaluates services provided by nutrition services employees, ensuring trays are distributed and retrieved in an orderly and timely manner and that all necessary information is documented for patient records.

Ensures retail area and catering services are met, appropriately staffed and quality services provided. Collaborates with nursing staff in identifying and solving problems related to patient meal service.

Supervises the activities of support employees, who are engaged in providing quality food and nutrition services to patients, retail patrons, and employees. Provides direction and support to subordinate employees to ensure effectiveness and efficiency. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning and assigning work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications

Required

Associate's Degree or equivalent in related field

Formal training in food preparation and presentation

2 years of relevant skills, knowledge, abilities typically gained through 2+ years of related experience

2 years of relevant experience progressively responsible food service.

Supervisory experience.

CRT-ServSafe Manager - NRA National Restaurant Association Upon Hire

Preferred

CRT-Dietary Manager, Certified (CDM) - CBDM Certifying Board for Dietary Managers RNCs (Fuller and Kalamazoo) - Upon Hire Preferred

Physical Demands

Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 10 lbs

Waist to Waist > 5 lbs: Seldom up to 10 lbs

Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs

Waist to Overhead > 5 lbs: Seldom up to 5 lbs

Bilateral Carry > 5 lbs: Seldom up to 10 lbs

Unilateral Carry > 5 lbs: Seldom up to 5 lbs

Pushing Force > 5 lbs: Seldom up to 20 lbs

Pulling Force > 5 lbs: Seldom up to 15 lbs

Sitting: Frequently

Standing: Occasionally

Walking: Occasionally

Forward Bend - Standing: Seldom

Forward Bend - Sitting: Seldom

Trunk Rotation - Standing: Seldom

Trunk Rotation - Sitting: Seldom

Squat: Seldom

Supine Lying: Seldom

Stair Climbing: Seldom

Crawling / Kneeling: Seldom

Driving: Seldom

Reach - Above Shoulder: Seldom

Reach - at Shoulder or Below: Seldom

Handling: Occasionally

Forceful Grip > 5 lbs: Seldom

Forceful Pinch > 2 lbs: Seldom

Finger/Hand Dexterity: Frequently

Visual Acuity [None = No; Seldom = Yes]: Seldom

How Corewell Health cares for you

Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here (https://careers.corewellhealth.org/us/en/benefits-new) .

On-demand pay program powered by Payactiv

Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

Optional identity theft protection, home and auto insurance, pet insurance

Traditional and Roth retirement options with service contribution and match savings

Eligibility for benefits is determined by employment @type and status

Primary Location

SITE - Butterworth Hospital - 100 Michigan St - Grand Rapids

Department Name

Nutrition Services and Gift Shop - Leadership - CH West

Employment Type

Full time

Shift

Variable (United States of America)

Weekly Scheduled Hours

Hours of Work

Variable

Days Worked

Monday to Friday

Weekend Frequency

Variable weekends

CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

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