Patient Care Coordinator

Robert Half • Latrobe, PA • 1d ago

Description

We are looking for an Associate Patient Care Coordinator to join our healthcare team in Latrobe, Pennsylvania. This contract Patient Care Coordinator position plays a crucial role in ensuring a seamless patient experience through efficient management of registration, scheduling, and administrative tasks. The ideal Patient Care Coordinator candidate will excel in customer service and thrive in a fast-paced environment that demands multitasking and attention to detail. Apply today!

Entry level applies welcome! Must have some healthcare experience!

Responsibilities:

Coordinate patient registration processes, ensuring accurate and timely collection of demographic and insurance information.

Schedule appointments using specialized scheduling software and provide clear instructions to patients regarding testing procedures.

Address billing inquiries and assist patients with resolving insurance-related issues, including obtaining necessary authorizations and referrals.

Maintain and update patient medical records with precision, adhering to departmental policies and compliance standards.

Deliver exceptional customer service by assessing patient needs and responding promptly to inquiries and concerns.

Collaborate with physicians, staff, and other departments to ensure smooth workflow and a positive experience for all stakeholders.

Communicate effectively with management to identify and resolve issues impacting workflow and recommend process improvements.

Uphold high standards by treating all patients and staff with dignity and respect during interactions.

Adapt to changes in policies, insurance regulations, and system updates to maintain efficiency and compliance.

Ensure consistent attendance and punctuality to support the operational needs of the clinic.

Requirements

Proven experience in a customer-facing role.

Strong typing skills to efficiently input patient information.

Excellent interpersonal and communication abilities.

Ability to manage multiple tasks in a fast-paced environment.

Availability to work flexible hours, including weekends and holidays.

Understanding of patient confidentiality and healthcare regulations.

TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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