At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.
Job Description
Responsible for initiating, directing and pursuing prompt remediation of defaulted accounts. The position will allow you the opportunity to work in a fast pace environment, with a high energy team of talented and skilled individuals and be assigned larger, complex and/or more difficult remediation exposures. Assist with repossession and litigation activities.
ESSENTIAL FUNCTIONS/JOB RESPONSBILITIES:
Review and analyze assigned accounts to determine enhanced collection strategy to employ utilizing the established tools and parameters. Be pro-active in finding resolution of problematic accounts and diligence in collecting legal and other applicable fees.
Regularly contact customers with delinquent accounts in order to discuss their account status and work out payment arrangements. This role is assigned larger, complex and/or more difficult customer exposures and maintaining adequate records of all interactions within the system of record
Prepare loss mitigation agreements and execute with the customer.
Prepare for and provide account status updates and proposed action plans; and updates through Portfolio Reviews and weekly Loss Forecast meetings for at risk charge off accounts
Providing posting instructions and recording of recovery checks and review and code legal invoices for submission of approval.
Engagement of Legal counsel as need to support loss mitigation. Assist in daily requests with engaged attorneys as requested and review of attorney prepared legal pleadings.
Ensure regulatory and policy compliance in all aspects of managing assigned accounts
Act as a mentor to peers.
Align oneself in a manner consistent with U.S. Bank Equipment Finance's Core Behaviors and Client Advocacy Principles.
Provide thoughtful and tactical analysis of accounts and maintain current follow-up on accounts assigned. Identifies and recommends strategies to maximize recovery and reduce losses.
The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days at one of the posted locations.
Basic Qualifications
Bachelor's degree, or equivalent work experience
Three to five years of experience in lending/account management activities
Preferred Skills/Experience
Good working knowledge of credit legal principles, accounting, economics, and financial statement analysis
Basic knowledge of lending interest rates, loan terms and conditions, and real estate methodologies
Good negotiation skills
Well-developed customer service/relations skills
Effective interpersonal, verbal and written communication skills
If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .
Benefits:
Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $62,050.00 - $73,000.00
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.
