Marketing Director, Account Management

Bell Partners • Raleigh, NC • 14h ago

Join Bell Partners and be a difference maker.

At Bell Partners, our mission is to be the apartment company of choice by creating value and honoring commitments to our residents, partners, and associates. We proudly serve our community of 85,000+ homes across 13 states and the District of Columbia. As stewards entrusted to contribute with care and appreciation, our 2,000 associates succeed in a dynamic space where everyone impacts. We take pride in producing outstanding results and fostering a work environment that allows everyone to contribute to their fullest potential. We rise above industry standards when every associate embraces their unique role and seizes the opportunity to make an impact.

The Director of Account Management is a strategic and analytical marketing leader responsible for driving performance, client satisfaction, and portfolio success across a diverse portfolio. This leader will oversee the largest team within Marketing, managing five managers and four associates, and will play a key role in shaping integrated marketing strategies that fuel engagement, occupancy, and growth.

Key Responsibilities

Drive Insight-Led Decisions:

Develop and execute marketing and account strategies that leverage consumer insights, competitive intelligence, and trends to deliver measurable business results.

Establish and track KPIs, SLAs, and performance dashboards to ensure marketing effectiveness, accountability, and continuous optimization.

Translate complex data into actionable recommendations that improve lead generation, conversion rates, and customer experience.

Strategic Partnership & Collaboration:

Partner cross-functionally with Operations, Revenue Management, Marketing teams to align on go-to-market strategies

Serve as the primary liaison between corporate marketing and property teams to ensure consistent brand storytelling, timely execution, and alignment to portfolio priorities.

Develop tailored strategies and goals per client or regional target to ensure alignment with local market conditions and business objectives.

Strategic Talent Leadership:

Build and lead a high-performing account management organization through coaching, mentoring, and development.

Cultivate a culture of innovation, curiosity, accountability, and data-driven performance across the team.

Optimize team structure and processes to ensure efficiency and clarity in responsibilities.

Performance & Client Success:

Oversee campaign planning, execution, and analysis to ensure consistent, high-quality delivery across all properties and marketing channels.

Monitor service levels, client satisfaction, and overall portfolio performance, implementing proactive solutions to meet and exceed expectations.

Collaborate with analytics and digital teams to evaluate lead quality, channel efficiency, and marketing ROI.

Your Day-to-Day

Lead weekly performance reviews with managers focused on data insights, marketing performance, and SLAs.

Translate business goals into measurable marketing plans and accountability frameworks.

Develop quarterly performance summaries and business reviews for internal and external stakeholders.

Partner with digital and creative teams to optimize campaign performance and enhance lead-to-lease results.

Provide strategic support for underperforming properties by diagnosing root causes and implementing targeted marketing and pricing solutions.

Qualifications

8+ years of marketing, account management, or client services experience, with at least 5 years in a leadership role managing teams.

Proven experience developing and executing integrated marketing strategies across multiple channels.

Strong analytical mindset with expertise in performance metrics, lead generation, conversion optimization, and customer segmentation.

Skilled in marketing technologies including CRM systems, Google Analytics, and content management tools.

Excellent communication, organizational, and time management skills with sharp attention to detail.

Demonstrated success in leading teams, influencing cross-functional partners, and driving business results in a fast-paced environment.

LI-JW1

About Bell Partners

Our purpose at Bell Partners is to create communities our residents are proud to call home. We currently own or manage over 85,000 homes in North America and continue to grow. Our people are the most important part of our company. We believe in building a culture that encourages our associates to invest in and serve one another, while pushing each other to take risks, allowing us to grow together and make a difference.

Join Bell to be a difference maker. Apply today!

Bell Partners reserves the right to amend this job description at any time. We are an Equal Opportunity Employer.

Similar Jobs

NetSuite Account Manager - Denver

Oracle • Raleigh, NC • 43min ago

Management & Administrative

Job Description Overview: NetSuite was the FIRST Cloud ERP company and is experiencing record growth, With over 20,000 customers, NetSuite is outstanding in the market with its ability to work with small startups to larg...

43min ago

Go to Apply

Managed Services - Data and Analytics - Senior Manager

PwC • Raleigh, NC • 1h ago

Management & Administrative

Specialty/Competency: Managed Services Industry/Sector: Not Applicable Time Type: Full time Travel Requirements: Up to 60% At PwC, our people in data and analytics focus on leveraging data to drive insights and make info...

1h ago

Go to Apply

AI & GenAI Data Scientist - Manager

PwC • Raleigh, NC • 5h ago

Management & Administrative

Specialty/Competency: Data, Analytics & AI Industry/Sector: Not Applicable Time Type: Full time Travel Requirements: Up to 80% At PwC, our people in data and analytics focus on leveraging data to drive insights and m...

5h ago

Go to Apply

Sales Manager (Part Time) - 24H210

Carter's/OshKosh • Raleigh, NC • 6h ago

Management & Administrative

If you are a CURRENT Carter's employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. Love what you do. Carter's Careers. As a Part Time Sales Manager, you will be the f...

6h ago

Go to Apply

Operations Manager

CVS Health • Garner, NC • 9h ago

Management & Administrative

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions compan...

9h ago

Go to Apply

(USA) Operations Manager

Walmart • Morrisville, NC • 9h ago

Management & Administrative

Position Summary... What you'll do... Initiates directs and participates in community outreach programs by encouraging and supporting associates and managers in serving as goodmembers of the community establishing and ma...

9h ago

Go to Apply

Marketing Development Fund (MDF) Manager

Red Hat • Raleigh, NC • 15h ago

Management & Administrative

The Marketing Development Fund (MDF) Manager is responsible for the execution and oversight of the company's Marketing MDF program. This critical role ensures that funds allocated to our channel partners are used effecti...

15h ago

Go to Apply

Administrative Support Specialist

North Carolina Central University • Durham, NC • 17h ago

Management & Administrative

Posting Details Position Information Position/Classification Title Administrative Support Specialist Working Title Administrative Support Specialist Competency Level Journey Position Number 203019 Salary Grade Equivalent...

17h ago

Go to Apply

Account Manager

Concentrix • Raleigh, NC • 18h ago

Management & Administrative

Job Title: Account Manager Job Description The Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting thei...

18h ago

Go to Apply

Ops Senior Admin Assistant - 3rd shift

UPS • Durham, NC • 22h ago

Management & Administrative

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities,...

22h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.