Senior Administrative Assistant

EverBank • Jacksonville, FL • 13h ago

Sr Admin Assistant

The Senior Administrative Assistant provides support to meet the business needs of company upper management. Under moderate supervision, this job meets the daily requirements of upper management and various other office needs, including operational tasks, organizational duties and office-wide coordination efforts.

Key Responsibilities and Duties

Serves as primary administrative contact for upper management, working across all lines of business and with external agencies by answering telephone, taking messages and answering routine questions.

Provides support for daily upper management operations including meeting arrangements, travel and expenses.

Coordinates overall office functioning through inventory checks, space scheduling, event planning, event execution and paperwork processing.

Maintains master copies of organizational policy and procedure manuals and keeps them up to date.

Acts as a liaison between upper management and internal departments, ensuring effective communication and cohesion.

Maintains upper management calendars, contacts list and provides ad-hoc support as needed.

Minimum Qualifications

Experience: Minimum of 5 years of executive-level administrative support experience, including direct support to multiple banking executive and senior-level leaders.

Experience supporting multiple business units or enterprise-level functions (e.g., Marketing, Contact Center, EPMO, CRA).

Meeting & Calendar Management: Maintains leadership calendars by scheduling meetings and calls for assigned executives, including agenda preparation and material coordination.

Communication Support: Facilitates clear and professional correspondence across departments and external partners and maintains confidentiality.

Leadership Liaison: Acts as a point of contact between executives and internal teams, promoting effective communication and collaboration.

Travel & Expense Coordination: Arranges comprehensive travel itineraries for executives, including transportation, accommodations, and meeting coordination, while ensuring cost-effectiveness and compliance with company policies.

Information & Event Preparation: Supports planning and execution of executive-level events, presentations and reports.

Strong organizational, communication, and multitasking abilities.

Proficiency in calendar management, travel planning, and expense systems.

Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and other business tools.

Ability to maintain confidentiality and handle sensitive information with discretion.

Preferred Qualifications

Strong leadership, communication, problem-solving and strategic thinking skills, interpersonal skills and ability to build relationships across all levels of the organization.

Attributes: Professional demeanor, discretion, and ability to work independently in a fast-paced environment.

Role Specific Work Experience

No Experience Required; 2+ Years Preferred

Educational Requirements

High School Preferred

Physical Requirements

Physical Requirements: Sedentary Work

Career Level

3IC

Posting End Date: 10/25/25

Job Seeker Notice

EverBank, N.A. is a nationwide specialty bank providing high-value products and services to consumer and commercial clients nationwide. As a pioneer in online banking, we offer convenient digital access for clients 24/7, in addition to phone banking services and a network of financial centers.

The Company's commitment is to deliver to our clients high-performing, high-yield solutions backed by exceptional service, always giving them the advantage they expect, to make the most of their money.

VEVRAA Federal Contractor

Member FDIC

Notice to Job Seekers (https://everbank.com/about/careers/notice-to-job-seekers)

Pay Range $29 - $43

EverBank, N.A. is an equal opportunity (EEO) employer, dedicated to maintaining a work environment free of bias, harassment, discrimination and retaliation. As an EEO employer, EverBank expressly prohibits discrimination, harassment and retaliation based on protected characteristics such as race, creed, ethnicity, color, age, religion, sex, sex stereo@type, pregnancy, sexual orientation, gender, gender identity, gender expression, transgender status, marital status, national origin, ancestry, physical or mental disability, genetic history and information, or military or veteran status. Providing a safe, inclusive environment is a priority at EverBank and, consistent with that mission, EverBank considers all qualified applicants for employment regardless of protected status.

We will not discharge or in any other manner discriminate against associates or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another associate or applicant. However, associates who have access to the compensation information of other associates or applicants as a part of their essential job functions cannot disclose the pay of other associates or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by us, or (c) consistent with our legal duty to furnish information.

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