ServiceNow - ServiceNow Technical Architect - Remote US Position

NTT DATA North America • Plano, TX • 5h ago

Req ID: 345269

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a ServiceNow - ServiceNow Technical Architect - Remote US Position

We are seeking a highly certified and experienced ServiceNow Technical Architect to lead and deliver complex ServiceNow implementations and solutions. This role demands deep technical expertise, strategic thinking, and a passion for driving digital transformation through the ServiceNow platform.

Key Responsibilities:

Lead the design, development, and deployment of ServiceNow solutions across ITSM, ITOM, and ITAM.

ITAM - Software Asset Management / Hardware Asset Management

ITOM - Discovery, Event Management, Service Mapping

Collaborate with stakeholders to gather requirements, define scope, and architect scalable ServiceNow solutions.

Provide technical leadership and mentorship to junior consultants and developers.

Customize and configure ServiceNow applications using best practices and maintain platform integrity.

Integrate ServiceNow with external systems using REST/SOAP APIs, MID Servers, and other integration tools.

Conduct code reviews, performance tuning, and ensure adherence to security and compliance standards.

Stay current with ServiceNow releases and proactively recommend platform enhancements.

Support pre-sales activities including solutioning, demos, and proposal development.

Required Qualifications:

6+ years of hands-on experience with ServiceNow platform development and administration.

6+ years of experience working in ServiceNow implementations in enterprise environments.

Bachelor's or Master's degree in Computer Science, Information Technology, or related field.

Skills & Competencies:

Strong understanding of ServiceNow architecture and data model.

Proficiency in JavaScript, GlideScript, Flow Designer, and ServiceNow Studio.

Experience with Agile methodologies and DevOps practices.

Excellent communication, presentation, and stakeholder management skills.

Ability to work independently and manage multiple priorities in a fast-paced environment.

Certifications (Required):

CSA, CAD and at least 1 CIS-(any)

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com (http://us.nttdata.com/en)

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us .

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here (http://us.nttdata.com/en/compliance#eeos) . If you'd like more information on your EEO rights under the law, please click here (http://us.nttdata.com/en/compliance#know-your-rights) . For Pay Transparency information, please click here (http://us.nttdata.com/en/compliance#ppnp) .

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